Third Party Billing Services
If a government agency, program, or company is paying for your tuition and fees, please contact Student Financial Services at (509) 359-6372 to set up 3rd Party billing arrangements.
Contact information for the vendor and a voucher outlining types of services being paid for and the dollar amount of assistance must be received by payment deadline to avoid a late fee on the student's account. This information can be brought in to 202 Sutton Hall or faxed to (509) 359-4832.
Third Party Billing Frequently Asked Questions
The 3rd Party Billing Service enables an outside vendor or non-related entity to pay for student charges at EWU.
A 3rd Party is any government agency, business, third party trust fund or other non-related entity that agrees to pay for all or part of a student's education expenses through a pre-authorization and invoicing process. Only vendors requiring an invoice are considered a 3rdParty Vendor.
Typical charges include but are not limited to: tuition, student health fees, health and wellness fees, books and supplies, parking passes, housing and dining fees, administrative fees, technology fees, course fees, study abroad fees and placement exam fees.
Each 3rd Party Vendor has guidelines for what they will authorize. Students should check with their 3rd Party Vendor to find out which charges they will and will not allow.
Non-educational charges including, but not limited to, fines, parking infractions and short term loan repayments. Some 3rd Party Vendors may agree to pay some of these charges. Students should check with their 3rd Party Vendor to find out which charges they will allow.
The authorization should state exactly what the vendor will be paying for, any excluded expenses and the time period covered.
The authorization must include the student’s full name, EWU student Net ID; the billing address of the vendor and the name and phone number of the contact person.
The vendor should mail, email, or fax the authorization to:
Eastern Washington University
Attn: Paula Henson
Student Financial Services
202 Sutton Hall
Cheney, WA 99004
Fax 509-359-4832
phenson@ewu.edu
In most cases a request for 3rd Party Billing will be approved, however the request can be denied for various reasons which include, but are not limited to:
- The vendor having restrictions that conflict with EWU billing processes.
- The vendor having a history of slow pay or non-payment.
Once the authorization is turned into our office, it can take up to two weeks before the 3rd party payment is applied to your student account balance.
The 3rd party payment is considered as a source of funding for financial aid and must be reflected on your financial aid award before it can be processed . We will take care of notifying financial aid and apply the 3rd party payment when processing is complete.
The student is ultimately responsible for all charges incurred at EWU. If the vendor does not pay an invoice as billed, EWU will notify the student and request assistance in contacting the vendor.
If the vendor refuses to pay, the unpaid charges will be transferred back to the student’s account. The student is then responsible for paying the charges as defined by the EWU billing system. Failure to pay these charges could delay future registration, limit access to academic transcripts and diploma and could ultimately result in the account being sent to collections if not paid in full.
Third Party Billing Services
Paula Henson
phenson@ewu.edu
Phone 509-359-6684
Fax 509-359-4832
Any student using VA Post 9/11 G.I. Bill® (Ch. 33) or Vocational Rehabilitation and Employment (Ch. 31) benefits, while payment to the institution is pending from the VA, will not be prevented from enrolling; will not be assessed a late penalty fee; are not required to secure alternative or additional funding; or be denied access to any resources (access to classes, libraries, or other institutional facilities) available to other students who have satisfied their tuition and fee bills to the institution. To qualify for this provision students must provide the EWU Veterans Resource Center a VA Certificate of Eligibility, VA Memo of Eligibility or additional information needed to properly certify the enrollment with the VA.
EWU will return any unearned TA funds on a prorate basis through at least the 60% portion of the period for which the funds were provided. TA funds are earned proportionally during an enrollment period, with unearned funds returned based upon when a student stops attending. These funds are returned to the military Service branch. Instances when a Service member stops attending due to a military service obligation, EWU will work with the affected Service member to identify solutions that will not result in student debt for the returned portion.