The Student Financial Services Office assists families with making payments for tuition, refunding excess financial aid, setting up direct deposit, and answering billing questions. We also offer assistance with third party reimbursements and guaranteed tuition plans.
Quick Links
Resources
Payment Methods
You have two options to pay your account on EagleNet. Pay by E-check with your bank account and routing number at no charge. You can pay by credit card using a Visa, MasterCard, American Express, or Discover. When using debit or credit cards you will be charged a non-refundable 2.85% convenience fee. You can securely store payment information on EagleNet to facilitate future payments.
Students can setup parents and others as authorized users so that they have the ability to make payments on the student's behalf. Please see the instructions at the link below for assistance with setting up an authorized user.
Instructions to Add Authorized Users
If you would like to mail in a check make it payable to Eastern Washington University and write the student identification number or NetID on the check. The cancelled check will serve as your receipt.
Mail Payments to: (DO NOT MAIL CASH)
Eastern Washington University
Student Financial Services
202 Sutton Hall
Cheney, WA 99004-2448
During our transition to a new payment system, the following link is being made available for payment of optional fees. Link to Miscellaneous Optional Fees
Billing
Our office implemented e-bills in Fall 2007. We no longer mail out paper bills. An e-mail will be sent to your EWU e-mail account the week before the quarter starts and on the 15th of the month if you owe a balance. When you receive the e-mail you can log into EagleNet under the Statement and Payments History tab to view and pay your bill online.
Students can access and pay their account online 24 hours a day. You can save a copy of your bill or forward it to your parents or other payers if needed.
To access: eaglenet.ewu.edu
Link: Statement and Payment History tab
EagleNet password help: (509) 359-6411
Questions? Contact us at (509) 359-6372
Payment Due Dates
Quarter Students
All tuition, housing, dining, and fees for quarter students are due by the 6th class day for fall, winter and spring term.
| QUARTER | DUE DATES |
|---|---|
| Fall 2019 | Oct 2, 2019 |
| Winter 2020 | Jan 13, 2020 |
| Spring 2020 | Apr 13, 2020 |
*Semester Students
All tuition, housing, dining, and fees for semester students are due on the due date for fall and spring semester. A $112.50 late payment fee will be assessed on all accounts with an unpaid balance after the due date.
| SEMESTER | DUE DATE |
|---|---|
| Fall 2019 | Aug 26, 2019 |
| Spring 2020 | Jan 20, 2020 |
*Eastern Washington University is a quarter based school; however, the College of Health Science and Public Health operates on a semester schedule.
Student with unpaid accounts at the end of the term will be subject to collection activities and may incur additional fees associated with collecting the account.
For information about summer payment due dates see the summer session web site at www.ewu.edu/summer.
Refunds
Receiving Your Excess Financial Aid
We refund financial aid daily. You can determine if your financial aid has disbursed to your student account by checking your EagleNet account. Financial aid is first applied to the outstanding charges on your student account; any excess credit would be refunded to you. Refunding options include direct deposit or mail out check.
DIRECT DEPOSIT: To sign up for direct deposit complete the Direct Deposit Authorization form. Direct deposit funds are available the first day of the quarter.
MAIL OUT CHECK: A check will be mailed out the first day of the quarter; it takes an average of 3 to 5 days for delivery. Checks can be cashed at any Bank of America branch with a $6.00 fee for non-Bank of America customers.
Non-Financial Aid Refunds: To request a refund for a non-financial aid credit send a request to sfsofc@ewu.edu (please include student ID and name), or call us at 509-359-6372. For students that do not have direct deposit set up there is a $15.95 check processing fee.
Direct Deposit
There are two ways to sign up for Direct Deposit. You can download a Direct Deposit Authorization form and turn it into Student Financial Services with a voided check, or log into EagleNET to enter the information yourself.
To sign up for Direct Deposit log into your EagleNET account. You will need to provide your bank routing number and account number. Go to the Student tab, Student Account, and then View/Update Direct Deposit Information. You will be given the option to use the Financial Aid direct deposit information to set up direct deposit for Work Study/Student Employment. Every time you make a change you must accept the terms and conditions.
The account verification process will take 4-5 days. If a refund is processed while your account is in Pre-note status it will be generated as a check. Any time you make a change to your online Direct Deposit information you will receive an e-mail notification confirming that a change has been initiated through EagleNET.
Short Term Loans
The Short Term Loan Program is available to all registered EWU students enrolled at least half-time (five credits for master's/doctoral candidates, six credits for all others). Applications are available in our office, EWU Spokane Student Services, or online.
Loan applications can be turned in the day before the quarter begins with a check available for pick up the first day of school after 10am. The Short Term Loan Program will close at the end of the seventh week of each quarter (Fall, Winter, and Spring) or at the end of the fourth week of the eight week session during Summer. The program may close earlier if funds are depleted.
The loan is $400, less a $15 processing fee. The loan must be repaid within 60 days*. Short Term Loans may be repaid at any time before the due date without penalty. We reserve the right to deny loan applications if:
1) You already have an outstanding Short Term Loan;
2) You are currently past due on a Short Term Loan; and/or
3) You have paid a prior Short Term Loan after the due date.
Note: Any outstanding Short Term Loan balance prior to the beginning for Fall Quarter must be paid in full before Fall financial aid will be disbursed.
Financial Holds
Spring 2020 – Contact our office to sign up for a payment plan if you still owe a balance from prior terms.
There are two types of holds that are placed by the Student Financial Services office for past due accounts.
Balances over $1,000.00 This hold prevents registration activity and the release of a student's transcript.
Balances under $200.00 This hold prevents the release of a student's transcript.
Holds can be avoided by paying your account balance in full and on time. To have the holds removed simply log into EagleNet and pay the past due balance, the hold will be automatically removed within one hour, or the next business day.
If you have a hold that prevents you from making a payment on EagleNet please contact us at (509) 359-6372 for more information.