ADA Grievance Procedure

Non-Discrimination Policy

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

ADA/Section 504 Internal Grievance Procedure

Eastern Washington University has an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by:

  • Americans with Disabilities Act (ADA)
  • Washington State Law Against Discrimination (WLAD)
  • Section 504 of the Rehabilitation Act of 1973 (Section 504)
  • EWU Policy 402-03 (Accommodating Persons with Disabilities)
  • EWU Policy 402-02 (Diversity & Nondiscrimination)
  • EWU Policy 603-10 (Service Animals)
  • EWU Policy 204-08 (Service and Assistance Animals in University Housing)

Individuals who believe they have been subjected to discrimination based on their disability or their perceived disability, or who believe the university has violated the ADA/WLAD/Section 504, may file a grievance/complaint by contacting the Director of Equal Opportunity/ADA Coordinator. Employees, except licensed professionals at Counseling and Psychological Services (CAPS), who become aware of such incidents are mandated to report any complaints of discrimination to the Director of Equal Opportunity.

Formal Complaint Procedure

Grievances/complaints are handled as prescribed in EWU Policy 402-02 (Diversity & Nondiscrimination), EWU Policy 402-03 (Accommodating Persons with Disabilities) and EWUG 401-01 (Investigations). The official complaint form can be found on the Equal Opportunity website under “File a Complaint.” If the Director of Equal Opportunity has a conflict in reviewing the grievance, the grievance will be reviewed by the Associate Vice President for Civil Rights, Compliance & Enterprise Risk Management.


Concerns or complaints of discrimination may be reported via e-mail to or reported to:

Ray Rector, Director of Equal Opportunity/ADA Coordinator

211 Tawanka Hall

(509) 359-6612 


A complainant or witness who is threatened in any way should immediately report these concerns to the University Police or Director of Equal Opportunity.

Reports of discrimination or related retaliation where the respondent is an employee, student employee, visitor, or contractor will be handled by the Director of Equal Opportunity or designee. Investigations will be conducted in accordance with EWU Guideline 401-01 (Investigations). In cases where the complainant is a student, the Director of Equal Opportunity may coordinate with the Dean of Students’ Office as needed.