06.16.20: At this time we are unable to fulfill orders for pick-up hard-copy transcripts. However, PDF electronic and mailed transcripts are available.
We will resume pick-up hard-copy transcripts once the Governors “Stay Home” order is lifted.
Please call 509.359.2321 if you have questions.
Eastern Washington University uses Transcripts Plus from Credentials Solutions for processing requests for official transcripts. Benefits include: 1–2 business days standard processing time, 24/7 access to electronic transcripts, enhanced communication and text messaging. Questions may be directed to EWU transcripts or 509.359.4871.
Attention: before placing an online order for transcripts, be sure your account is paid in full.
In accordance with the Federal Privacy Act of 1974, we require a transcript request be authorized by the student. Request may not be made via telephone. There are two ways to order your transcript online:
- Via EagleNET
- Log on to EagleNET (via Eastern Single Sign On (SSO))
- Click "Student" tab
- Click "Student Records" section
- Click "Order Official Transcript" link
- Via the Transcripts Plus website (e-Transcripts)
- Go to the Transcripts Plus website
- Click Begin Order and complete the requested information
- Note: a signed authorization form may be required to complete your request
The Records and Registration Office (Sutton 201) and Spokane Student Services (SEWC 101) staff can assist you with the online process at one of their public use computers. A credit or debit card is required for online payment. In addition to the processing and transcript charges, there is a $2.55 handling charge per transcript. Delivery options include: USPS, Federal Express, electronic delivery and in-person pick up. In-person pick up is only available at the Cheney campus.
**If you need to reset your password or retrieve your username/NetID, you can go to the Account Management page. If you need further assistance, please call the EWU Records and Registration office at 509-359-2321 or the IT Help Desk at 509-359-2247.
For further assistance with online orders, please contact the Transcripts Plus customer service line at 847.716.3005. They are available M-Th 5 a.m. – 6 p.m. and Fridays 5 a.m. – 4 p.m. If you have already placed an order, you may manage your order using the Self-ServicePlus page. You may also contact the EWU transcript office at 509.359.4871 with questions regarding transcripts.