CAPS Services

Counseling and Psychological Services (CAPS) provides telehealth services through the academic year consistent with Eastern's online learning plans.

In compliance with social distancing protocols, all counseling sessions are offered by telephone or Zoom videoconference sessions. CAPS "walk-in" hours will also use telehealth services.

Current CAPS Services

Individual Counseling

Online disclosure and client information forms need to be completed prior to speaking with a counselor (call CAPS for password). Note that these forms are not monitored 24/7.

Should you require emergent care, please contact 911 or the Regional Crisis Line at 1.877.266.1818.
Washington State Regional Crisis Lines by County

Walk-in Zoom Sessions (Monday, Tuesday, Thursday, and Friday from 1:00-4:00)

TAO Self-Help

TAO is an online library of interactive programs. It includes educational modules, assessments, practice tools and logs, and an extensive mindfulness library.

You complete TAO at your own pace. TAO is not one size fits all, and we encourage you to venture on different pathways to find what works best for you.

Interested in learning more about TAO?

TAO Self-Help Explained (video)
TAO Online Screening (a few questions about common problems and feedback regarding next steps to consider)

Ready to begin utilizing TAO Self-Help?

If so, click here and use your EWU email address when signing up...
Already enrolled?...then navigate to thepath.taoconnect.org.

Group Counseling (with sufficient student interest)

CAPS counseling groups usually form at the beginning of each quarter and typically meet once a week for about ninety minutes. Take advantage of this opportunity to learn, share, and grow with others. Note that most groups require a pre-group interest appointment; to learn more about the group and whether it will meet your particular needs.

Groups will be offered and run based upon student interest.

Please call CAPS at 509.359.2366 if you are interested in group counseling or if you have questions about a particular group. You may be asked to complete some online paperwork. The receptionist can assist you with this process.

Click the button below to complete CAPS online disclosure and client information forms (call CAPS for password). Note that the content of these forms is not monitored. Should you require emergent care, please contact 911 or the 24 Hour Crisis Line at 1-877-266-1818.

CAPS Online Disclosure and Client Information Forms

If you are new to CAPS, please fill out the following three forms:

Counseling Services Intake
Telemental Health Consent
Counseling Objectives.

If you have been seen by a CAPS counselor in the past, please fill out these three forms:

CAPS Returning Client
Telemental Health Consent
Counseling Objectives.

Once the forms are processed, someone from CAPS will call you to schedule an appointment. Please note that these forms are not monitored and processed outside of CAPS office hours.

Tips for Successful Distance Counseling Appointments

Choose a confidential location and ensure no one else is present. Do not have a counseling session in a public location.
Select an environment with good lighting where your counselor can see you well. Nonverbal signals are a significant part of someone's communication.
Ensure your environment is distraction-free and have a plan should you encounter distractions (e.g., a phone call, a pet, or someone interrupts).
Be sure you've identified a back-up method for completing your appointment in the event your technology fails.
Arrive on time for your appointment. If unable to attend, please cancel in advance. Due to work demands, counselors can only wait briefly for your arrival for TeleMental Health sessions.

Confidentiality and Service Fees

EWU Counseling and Psychological Services' professional staff of counselors, psychologists, and graduate trainees abide by the ethical standards of the American Psychological Association and the American Counseling Association, as well as state laws regarding confidentiality.

All CAPS records are strictly confidential and do not become part of university records. Information may be released only with the expressed written consent of the student. Exceptions to confidentiality occur when there is a threat of serious harm to self or others.

CAPS services are provided free of charge to all currently enrolled students of Eastern Washington University who have paid the Health and Wellness Fee. Consultation services are available for all EWU community members.

Diversity Statement

Counseling and Psychological Services' staff are committed to promoting inclusion, and the affirmation of diversity in its broadest sense. We strive to provide respectful treatment to people of every background who seek services, train, or work at CAPS. Our staff value the richness brought by the intersections of gender, ethnicity, race, sexual/affectional orientation, age, physical attributes, as well as personal and social characteristics that comprise individual identity.

WE TAKE A STANCE AGAINST DISCRIMINATION AND OPPRESSION IN ANY FORM.

Our center can provide a facilitated space for dealing with the impact of policy and oppression individually or with a group. CAPS staff can offer support if you are experiencing negative treatment, threats, or subtler forms of oppression because of your race, ethnicity, sexual orientation, gender identity/expression, religious affiliation, or other aspects of your identity.

CAPS is committed to student well-being and resilience, and stands in solidarity with our Black community in supporting needed social change. Please check our social media regularly for options for processing and dialogue with other students, faculty and staff, and let us know how we can best meet your needs as Black students, persons of color, or allies.

Mission Statement

The Mission of Counseling and Psychological Services is to support and promote the emotional, intellectual, physical and spiritual health and wellness of students, staff and faculty of Eastern Washington University. To this end, CAPS provides individual and group counseling, crisis intervention, and outreach programming for university students, along with consultation services for the entire campus community.