Counseling and Psychological Services (CAPS) provides telehealth services through the academic year consistent with Eastern's online learning plans.
In compliance with social distancing protocols, all counseling sessions are offered by telephone or Zoom videoconference sessions. CAPS "walk-in" hours will also use telehealth services.
Current CAPS Services
Online disclosure and client information forms need to be completed prior to speaking with a counselor (call CAPS for password). Note that these forms are not monitored 24/7.
Should you require emergent care, please contact 911 or the Regional Crisis Line at 1.877.266.1818.
Washington State Regional Crisis Lines by County
Click the button below to complete CAPS online disclosure and client information forms (call CAPS for password). Note that the content of these forms is not monitored. Should you require emergent care, please contact 911 or the 24 Hour Crisis Line at 1-877-266-1818.
If you are new to CAPS, please fill out the following three forms:
- Counseling Services Intake
- Telemental Health Consent
- Counseling Objectives.
If you have been seen by a CAPS counselor in the past, please fill out these three forms:
- CAPS Returning Client
- Telemental Health Consent
- Counseling Objectives.
Once the forms are processed, someone from CAPS will call you to schedule an appointment. Please note that these forms are not monitored and processed outside of CAPS office hours.
Tips for Successful Distance Counseling Appointments
- Choose a confidential location and ensure no one else is present. Do not have a counseling session in a public location.
- Select an environment with good lighting where your counselor can see you well. Nonverbal signals are a significant part of someone's communication.
- Ensure your environment is distraction-free and have a plan should you encounter distractions (e.g., a phone call, a pet, or someone interrupts).
- Be sure you've identified a back-up method for completing your appointment in the event your technology fails.
- Arrive on time for your appointment. If unable to attend, please cancel in advance. Due to work demands, counselors can only wait briefly for your arrival for TeleMental Health sessions.