Details for Externally Accredited Programs Self-Study
Academic Support Services
Eastern Washington University’s Academic Support Services undergo regular evaluation to ensure continuous improvement and effectiveness. Each unit maintains an assessment plan within the university’s assessment software, Nuventive Improve. These plans are designed to align with the Divisional Goals and the broader University Strategic Plan Goals (Pillars), which can be explored here.
As part of our commitment to transparency, we are actively implementing a transparency framework. Stakeholders can track annually assessed updates on unit activities through our Activity and Strategy Alignment dashboard.
Additionally, in collaboration with various departments, the Office of Institutional Research conducts an annual survey to gather student feedback on their experiences with Academic Advising, ensuring that services continue to meet student needs effectively.
Advising satisfaction survey results from the past two years
2022-2023: 64% of students either Agree or Strongly Agree that academic advisors are knowledgeable and helpful. 63% of students either Agree or Strongly Agree that they are satisfied with the academic advising they have received. 39% of students either Agree or Strongly Agree that career advisors are knowledgeable and helpful. 37% of students either Agree or Strongly Agree that they are satisfied with the career advising they have received.
2023-2024: 60% of students either Agree or Strongly Agree that academic advisors are knowledgeable and helpful. 59% of students either Agree or Strongly Agree that they are satisfied with the academic advising they have received. 42% of students either Agree or Strongly Agree that career advisors are knowledgeable and helpful. 38% of students either Agree or Strongly Agree that they are satisfied with the career advising they have received.
Career Center (https://inside.ewu.edu/careercenter/ )
Our staff provides free one-on-one career advising to students and alumni by appointment. Appointments can be made online through Handshake, or by contacting us.
Our Career Advisors can help you with:
- Resumés and cover letters
- Preparing for interviews and mock interviews
- Choosing a major and exploring career possibilities
- Searching for jobs and internships
- Career planning
- Choosing and applying to a graduate program
- Networking with professionals and career fair prep
- Salary/Offer Negotiation
- Assessing your preferences and interests through career assessments
Counseling and Wellness Services (https://inside.ewu.edu/bewell/ )
Our professional staff are available to answer questions, discuss wellness issues, provide one-on-one counseling or assist students with referrals to campus and community resources.
- Counseling Services
- Student Health Services
- Eagles for Recovery
- Immunizations
- Peer Health Educators and Health Hut
- Presentations
- Mental Health Firs Aid
- Sexual Assault Awareness Month
- Protection Provider
Degree Works (https://inside.ewu.edu/records-and-registration/degree-works/ )
Degree Works is the degree auditing tool that enables students and advisors to match the right degree and program of study with the student’s career and life goals.
When you review your degree audit you should see:
- Student Information including preferred name, total credits earned, GPA, and any registration holds that may be on your record.
- Degree block, which lists the different parts of your degree, general education, graduation, and major requirements.
- University Competencies and Proficiencies, Breadth Area Core Requirements, and Graduation Requirements if they are required of you.
- Major/program requirements.
Learning Commons (https://www.ewu.edu/library/#learningcommons )
We are committed to providing a welcoming environment conducive to study and equitable access to library resources. Our policies and guidelines underscore our service philosophy and ensure that patrons receive consistent service.
- 336,137 total item downloads (articles, pdfs, videos)
- 348,633 views of library research guides
- 136,020 eBook chapters viewed or downloaded
- 171,323 Digital Commons (institutional repository) works downloaded
- 7,848 books checked out (including curriculum center books)
- 321 library instruction sessions conducted
- 11,922 questions answered at library desks (including research consultations)
- 3,339 interlibrary loan items borrowed, 5,340 lent to other libraries
- 4,790 laptop, camera, and other equipment loans
Research Guides EWU Libraries (https://research.ewu.edu/pt )
Office for Diversity, Equity, and Inclusion (https://inside.ewu.edu/diversityandinclusion/ )
Our Commitment to Diversity
At Eastern Washington University, we are committed to a campus climate that welcomes and respects diversity. These efforts are championed by our campus leadership and the Office for Diversity and Inclusion. EWU is a microcosm of society reflecting diversity of people, ideas, beliefs and philosophies.
Eastern Washington University is located in the city of Cheney, WA, a thriving small town community located 17 miles southwest of Spokane. The Cheney community provides a rural, family friendly atmosphere and home to its EWU Eagles.
Nearby Spokane, WA, is the financial, cultural and retail center for a large area of Washington, Idaho and Western Montana known as the Inland Northwest. Spokane, the 2nd largest city in the state of Washington, lives up to its tagline, “Near Nature, Near Perfect.” The Spokane-Cheney area offers the benefits of residing in a metropolitan area, including a rich arts and culture scene, with nearby opportunities for small town living.
Program Leading to University Success (https://inside.ewu.edu/plus/ )
Our mission is to enhance the quality of university student scholarship and support the achievement of students’ academic and career goals through peer-based collaborative study groups, tutoring, academic coaching, and student success programming.
- Study Group Schedules
- Request a Tutor (in-person)
- Online Tutoring Portal
- Request a Coach (academic coaching sessions)
eTutoring (https://etutoringonline.org/ )
- Writing Lab
- Live Tutoring
- eQuestions
Academic Coaching (https://inside.ewu.edu/plus/academic-coaching-request-form-page/)
Academic Coaching is where you work with a fellow peer to help develop those academic skills to assist you with all of your classes. Just like with all PLUS services, Academic Coaching is FREE to every EWU student. Long-term coaching includes a series of at least 6, small group 50-minute sessions with a peer academic coach to help students achieve their academic goals within and beyond the classroom. Peer academic coaches are trained and certified through the College Reading and Learning Association (CRLA).
Student Accommodations and Support Services (https://inside.ewu.edu/sass/ )
Student Accommodations and Support Services at Eastern Washington University is a combination of the Student Care Team and Disability Support Services. We are here to serve students who may be struggling with personal challenges and/or obstacles. Our team is here to help coordinate the care and resources students need to overcome barriers to their personal and academic success. We promote equal opportunity for all students and can provide crisis care, case management, and appropriate and reasonable accommodations on an individual basis. Our goal is to empower students to gain the skills and support they need so that they can be independent, allowing them to complete their program of study while being as self-reliant as possible and making their time at EWU a positive experience.
Role of Student Accommodations and Support Services regarding student accommodations:
Academically qualified students with disabilities are an integral part of the student population at Eastern Washington University, and providing equal opportunities is a campus-wide responsibility and commitment. Although the University does not offer specialized curricula or assume the role of a rehabilitation center, personnel within the University work with students to modify campus facilities and programs to meet individual needs.
Student Accommodations and Support Services staff can provide details about the services provided and are available to meet with prospective students.
Veterans Resource Center (https://inside.ewu.edu/veterans/ )
Located in Showalter Hall, 1st floor, Room 122, our office provides essential services and support to service members, veterans, and their families. We are proud to offer the most comprehensive Veterans Resource Center in the Northwest, helping you maximize your post-9/11 GI Bill® benefits and Military Tuition Assistance program. We assist with applications, course registrations, and VA enrollment verification, ensuring you receive the benefits you deserve. Our team is here to help you transition from military to academic and civilian life, providing the resources you need to succeed.
Writers’ Center (https://inside.ewu.edu/writerscenter/ )
Purpose
Eastern Washington University Writers’ Center offers a variety of services and resources to support students become better writers and advance efforts to improve student learning and transition into higher education.
Mission
Our Responders offer a collaborative experience that strengthens EWU writers of any ability, from any discipline, and at any stage of the writing process.
What We Do
The Writers’ Center, located in the EWU-Cheney John F. Kennedy Library Learning Commons and the EWU-Spokane Center, is a free service open to all writers across the EWU community: Students, faculty, and staff are all welcome.
The Writers’ Center staff, known as Responders, are experienced, professional writers equipped to work with writers of any ability and from any discipline, including Business, Social Work, Health Sciences, Social Sciences, Engineering, English, and more.
Writers’ Center Responders collaborate with writers at any stage of the writing process, from brainstorming to polishing final drafts. Writers are encouraged to bring all types of writing or specialized communication formats, both course-related and personal, including:
- Academic Essays
- Research Projects
- Posters, Presentations, & Speeches
- Multimedia Projects
- Scholarships & Resumes
- Creative Writing
During a 50-minute session, Responders and writers work together to create an individualized experience, which emphasizes the writer’s needs and goals. These conversations are intended to help writers with their current projects and to develop long-term critical thinking and writing skills. While Responders will not edit work for writers, they will discuss strategies and techniques to help writers revise their own work.
Student Survey Results
- 90% of Students report improved writing after visiting the Center
- 93% of Students report they produced a better piece of writing after visiting the center.
- 32% of Students report visiting the Center three or more times
Services
