Heidi Schnebly, Ph.D.
Director of Student Care Services
Dr. Schnebly serves as the Director of Student Care Services and oversees Disability Support Services and the Student Care Team. She has worked in Student Affairs for over 20 years as an administrator, engaged in student advocacy and social justice issues. She has been very active in the Pacific Northwest for raising awareness for LGBTQ+ and other marginalized students and is passionate about arts based research and activism. She was born and raised in Southern California and earned her bachelor's degree in Communicative Disorders at California State University, Northridge before moving to Washington where she earned her MA in Human Development and her PhD in Higher Education Administration at Washington State University before Joining the Eastern Washington University family in 2017.
Manager of Disability Support Services
Valerie is from Cheney and has been working with the Disability office since 2008. She was first hired as the part time program assistant and is now the DSS Manager. She loves working with students, and watching them achieve their goals. She has two favorite times of the academic year. Fall quarter, when all the new students are on campus learning the in’s and out’s of campus life. The second favorite is Graduation Day in June, where she gets to share the experience of students reaching their educational goals. Outside of EWU, she enjoys her family and farm life!
Manager of Student Care Team
Currently serving as the Student Care Team Manager, Michelle assists students in crisis and helps students and their families navigate the resources available at EWU. She has worked in the Dean of Students office since 2005. Prior to EWU, she served at the Boulder Convention and Visitors Bureau in Boulder, Colorado as its Executive Director. She has a B.S. in Journalism from the University of Wyoming. When not on campus, Michelle enjoys spending time with her husband exploring the Pacific Northwest.
Brock is from Monroe, Michigan and enjoys cooking, reading, and playing video games. He used to work for EWU Housing and Residential Life before joining the DSS team in Spring 2020. He obtained his master's degree in Student Affairs and Higher Education from Indiana State University and a bachelor's degree in English from Central Michigan University. His master's research was on college resources for LGBTQ+ Students.
Darlene is from the Tri-Cities area and joined the DSS team in January 2020 as a full-time Program Assistant. Before working for DSS, Darlene used to work as a non-student worker for the EWU Chicanx Studies Program. She is passionate about working with students and enjoys learning about diversity, equity, and inclusion in the higher education system. Darlene has a bachelor’s degree in social work from EWU and is currently working on finishing her master’s degree in adult education. Prior to working in higher education, Darlene used to work in the mental health field. Outside of EWU, she enjoys spending time with her family and husky!
Alternative Formatting Assistant
Esmeralda joined our team in the Fall of 2017 and assists our office with alternative formatting of textbooks. She is from Ephrata, WA and is currently studying Human Resources Management. Esmeralda plans to graduate with her bachelor's degree by the end of Winter 2021 and her favorite hobby is to hang out with her beautiful dog named Montey.