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Eastern Washington University

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Computers, Printing and Software

Computer Labs

May 29, 2019 By

Campus Computer Labs

State of the art computing facilities and consultation to students, faculty, and staff. Loaded with professional software from Adobe Creative Cloud to Word. Virtual Labs allow you to access all the software from anywhere that can be found in the computer labs.

Funded by Student Technology Fee

Locations
Policies
Software

Virtual Labs 2.0

Virtual Labs 2.0 is a browser-based virtual lab that lets faculty and students access the applications they need from anywhere, including classrooms, the library, and at home. Virtual Labs 2.0 offers a variety of academic software programs, including ArcGIS, MATLAB, Mathematica, Minitab, SAS, SPSS, Stata, and more.

Connect to Virtual Labs 2.0
Virtual Labs 2.0 FAQ's

Computer Hardware Selection and Purchasing

May 20, 2019 By

EWU IT has developed a collection of pre-approved enterprise level computer hardware that is supported by IT to expedite the computer ordering process.

Contact your IT Coordinator for computer hardware consulting and purchasing options.  Ask us about EWU's 4 year lease program for computer equipment (laptops, desktops, monitors specifically).

Please factor in longer than normal shipping lead times ranging from 3-6 months.  Processing time varies between one to four weeks when hardware is received at EWU.

We will do our best to process your new computer hardware as soon as it arrives at EWU!  Thank you for your patience.

Select Your Windows Computer Hardware (OETC web site)
Select your Apple Computer Hardware
Purchasing Agent (internal to your department) Instructions for Windows Computer Hardware (OETC)
Purchasing Agent (internal to your department) Instructions for Apple Computer Hardware

Equipment Checkout

May 15, 2019 By

Student-tech-fee purchased equipment is available only for EWU students whom have paid quarterly technology fees.  Library-purchased equipment is available for all students, staff and faculty.

Equipment Checkout at the JFK Library

MultiMedia Commons

May 10, 2019 By

The MMC computers are available for student use whenever the JFK Library building is open.  MMC lab consultants are available during specific hours and days for additional MMC services, including ACADEMIC ONLY Poster and Photo printing.

Full Service Hours of Operation, when MMC consultant(s) are working, are listed further below.

Alternate options when MMC Full Service is not available:

  • Wepa stations provide black/white and color laser printing, including letter and Tabloid output.  More details can be found here:  https://inside.ewu.edu/it/service/printing
  • Non-academic and EWU department poster, lamination, and photo printing service suggestions:  Search the Cheney and Spokane area for available options.  A few locations that departments have used in the past, and currently use, include:
    • Yelp recommendations:  https://www.yelp.com/search?cflt=copyshops&find_loc=Spokane%2C+WA
    • Copy Junction:  http://www.copyjunction.com
    • Standard Printworks:  http://www.sbprint.com
    • Plese Printing:  http://pleseprint.com
  • MMC HelpDesk Solutions, including booklet and poster printing templates:  https://support.ewu.edu/support/search?term=mmc
  • For all other services, submit a HelpDesk ticket and we will do our best to assist.

MMC Front Desk Phone#:  509-359-4875

The MMC provides EWU students, faculty, and staff access to high quality facilities, consultation, and student employees’ assistance with all things multimedia.  Priority support is provided for academic course work.

Access a computer lab of Macs with Adobe CC Apps suite, Microsoft Office, and other programs. The MMC offers Wepa printing, academic-only poster printing, and academi-only photo quality printing.  For more information on printing, visit Printing Services.

Graphic of two people to signify consulting.

MMC Consultant Hours

  • Winter Qtr 2023 Full Service MMC hours of operation:
    • Monday & Thursday:  Noon - 5pm
    • Tuesday:  9am - 5pm
    • Wednesday:  11am - 5pm
    • Friday:  10am - Noon
    • Weekends:  No lab consultants on duty
  • Winter Qtr 2023 MMC hours of operation exceptions:
    • Closed Mondays 1/16 and 2/20
  • For any additional help, please submit MMC-related requests to the HelpDesk (email helpdesk@ewu.edu, call 509-359-2247, https://support.ewu.edu) Thank you for your patience and continued support!

MMC Front Desk Phone#:  509-359-4875

Graphic of Book to signify policies

For The Good Of The Order

The MMC is not a ‘drop off’ service, instead we partner with students, faculty, and staff in support of their multimedia work.

MMC Policies

Helpful Knowledge Base Published by the MMC

Funded by Student Technology Fee

Printing

May 5, 2019 By

WEPA Printers and Locations Expand

All WEPA printing locations at Cheney and Spokane campuses, and around the world, can be found here (search for Cheney or Spokane or anywhere you would like):

  • https://www.wepanow.com/maps
How do I pay to print? Expand

Student Payment Options for Printing

Each student who pays the TechFee is provided $9.00 of print credit (both for Quarter and Semester students) in their Wepa account. The $9.00 print credit can be used for Wepa printing services only.  The $9.00 print credit cannot be used for poster and/or photo printing services at the MMC.

Additional printing can be paid for by logging into your account at the Wepa portal, https://wepanow.com, or adding funds to your Flex (also referred to as EagleFlex) account. For more help about Flex/EagleFlex, contact the EagleCard Office at 509-359-6184, in person at Tawanka 120, and here.

Can I print from my personal computer? Expand

Yes.  Go to http://wepanow.com to download print drivers, and login with your Single Sign-On to upload and print documents.

To access your Wepa account to upload documents, link cloud storage services (Google Drive, OneDrive, etc), print history, and other print related services:

  • Click the Login button at http://wepanow.com
  • Select Eastern Washington University
  • Login with your Single-SignOn
Can a department pay for students' academic poster or photo prints? Expand

Departments can pay for academic-specific poster or photo prints at the MMC by completing the MMC_IDPO_Payment_Details

IDPO's are a valid payment option for academic posters and photo printing only.  All other printing (Black/White or Color laser output, flyers, etc) need to be managed through WEPA print services.  For more details please visit http://wepanow.com

Options for Large Quantity, Full Service, and/or other printing requests the MMC is unable to service Expand

For cases when or where the MMC is unable to provide the level of service needed or requested by students, faculty, or staff, please visit EWU MarCom!  Details:

https://www.ewu.edu/university-marketing-communications

University Marketing & Communications (MarCom) is your official source for all of your communications needs.

Let our talented designers, editors, and web professionals create your marketing materials consistent with Eastern's marketing standards.

Best of all, our services are largely free of charge (with the exception of printing and rush projects).


The MMC Services and Policies Statement can be found here:  https://inside.ewu.edu/it/services/computer-labs/mmc-multimedia-commons-policies

  • Also found by going to:  http://itech.ewu.edu , Computer Labs, Multimedia Commons (MMC), MMC Services and Policies
Guide to Using Wepa
Wepa Solutions & FAQ's
Wepa Printer Drivers
Upload Document to Wepa

Printing Prices

Black/White and Color Wepa Laser Prints:

Paper SizePrice / Per Page
8.5 x 11$.08 BW, $0.11 BW Duplex, $.26 Color, $.41 Color Duplex
Tabloid 11 x 17
MMC & Catalyst Bldgs Only
$.17 BW, $0.23 BW Duplex, $.50 Color, $.80 Color Duplex
Tabloid Extra 12 x 18
MMC & Catalyst Bldgs Only
$.25 BW, $0.37 BW Duplex, $1.00 Color, $1.00 Color Duplex

Poster / Large format Color Prints... MMC (Multimedia Commons, main floor Library) only. Academic pricing only. The MMC does not provide printing services for departments.  Please use a non-EWU copy/print service.

Paper SizePrice / per linear ft
2' and 3' wide Standard Bond Paper$3.00 per linear ft

Photo-quality Inkjet Color Prints... MMC (Multimedia Commons, main floor Library) only.  Academic printing only. The MMC does not provide printing services for departments.  Please use a non-EWU copy/print service.**

Paper SizePrice / per page
8.5 x 11$1.00 per page
11 x 17$2.00 per page
13 x 19$3.00 per page

** The smallest photo paper option is letter (8.5" x 11")

Software

May 1, 2019 By

Classrooms and Labs Computer Software List

Adobe Creative Cloud & Microsoft Office 365

EWU Provides Standard Up to date software for Faculty, Staff and Students to use on faculty, staff and lab and classroom computers. Some software, including Microsoft Office 365, is available to install on your personal computer. Adobe Creative Cloud is available in our classrooms and labs, including the Virtual Lab. Our Virtual Private Network will allow you to connect to the on campus network from anywhere.

Adobe Creative Cloud FAQ's
Microsoft Office 365 FAQ's

Virtual Labs 2.0

Virtual Labs 2.0 is a browser-based virtual lab that lets faculty and students access the applications they need from anywhere, including classrooms, the library, and at home. Virtual Labs 2.0 offers a variety of academic software programs, including ArcGIS, MATLAB, Mathematica, Minitab, SAS, SPSS, Stata, and more.

Connect to Virtual Labs 2.0
Virtual Labs 2.0 FAQ's
Computer Software List

Virtual Labs (Legacy)

Virtual Labs connects you to an EWU lab computer from a remote location. When logged in to the remote desktop, you can access most of the software that is available on the computers in EWU on-campus labs. The remote computer connects to your desktop, but the processing speed and memory is dependent upon the remote connection, not your personal computer.

Connect to the Virtual Labs
Computer Software List

Virtual Private Network (VPN)

A virtual private network (VPN) extends the campus network across the Internet, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the campus network. Applications running on a computing device, e.g., a laptop, desktop, smartphone, across a VPN may therefore benefit from the functionality, security, and management of the campus  network.

Connect to the EWU VPN

Primary Sidebar

EWU Helpdesk


Location: Sutton Hall, First Floor
Phone: (509) 359-2247
Email: HelpDesk@ewu.edu

Phone Support

Monday - Friday: 7:50am - 4:50pm
Saturday and Sunday: Closed

Walk-up Support

By appointment only
Submit A Support Ticket

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