- Campus Service Level Agreement (SLA)
- Campus Application Inventory (requires login)
- Ellucian Advisory Services Engagement Request (requires login)
- IT Strategy and Roadmap (requires login)
- IT Project Prioritization Process
- Project Intake Form (requires login) (Download Preview)
- Project List (requires login)
- Request Software License Agreement Review (requires login)
- IT Survey Results
- Academic Guidelines for the Use of Generative AI
- Account Creation and Closure Procedure
- Account Eligibility Procedure
- Backup Standards and Procedures
- Employee and Student Bus Pass Eligibility Procedure
- Campus Outage Notification Procedure
- Change Management Procedure
- Course Groups Procedure
- Data Expiration and Orphaned Data Procedure
- Disposal and Reassignment of Information Technology Equipment Procedure
- Electronic Mail (Email) Forwarding Procedure
- Generative AI Guidelines
- Incident Response Procedure
- Information Technology Physical Access Procedure
- Internet Domain Name Procedure
- Mobile Device Management Procedure
- Multi-Factor Authentication Procedure
- Network and Security Monitoring Procedure
- Password Complexity and Expiration Requirements
- Patching and Vulnerability Management Procedure
- Privacy Policy
- Reporting Security Guidelines
- Support for Personally-Owned Device Guidelines
- Workstation Permissions Procedure
- Academic Committee for Innovation and Technology, which advises Information Technology and Academic Affairs on the standards, guidelines, policies and planning that supports the use of technological resources to enhance the quality of teaching and learning, research and other scholarly activities.
- Banner Users Groups, which is a forum for discussion and feedback for functional users of Banner and related enterprise systems.
- Data Management Committee, which acts as authority for all data and provides oversight of institutional data.
- IT Council, which advises the Chief Information Officer and the Executive Leadership Team on matters related to strategic technology planning, policy, and resource allocation
- Student Tech Fee Committee, which advises Information Technology and “directs spending exclusively for technology resources for general student use.”
- Web Governance Committee, which provides oversight and strategic direction for all EWU web pages to the Information Technology and Marketing and Communications departments.
