We've moved to the Fresh Service ticketing system! Effective 24 OCT 2022 and for all future processes
All emails sent to our office are automatically converted into a help ticket.
To prevent duplicate ticketing, please do not CC any of our other office email addresses in your message.

You will receive follow up emails from us as we process your request from this system. (@ewu.freshservice.com)

Students eligible for VA education benefits are required to submit their
Class Schedule to EWU VRC office at: veterans@ewu.edu

Below are the instructions to obtain correct format VRC Office requires to process VA Benefits.

Need to submit your schedule? Start here!

Written Instructions Visual Instructions What is considered Full Time for VA? Post 9/11 GI Bill® - In Person vs Online courses Post 9/11 GI Bill® Enrollment Verification Need Help?

Written Instructions

Go to Inside EWU: https://inside.ewu.edu/and login to your EagleNET account
At the top of webpage, Select “Students” Menu
Under “Registration Tools” Menu, Select “Course Schedule”
Select your term from the drop-down box. This will bring up your class schedule.
Over to Right side of screen select printer icon to view your concise class schedule VRC requires.
Printer icon selected: save class schedule to your computer and send it as an attachment to email VETERANS@EWU.EDU
DO NOT USE the calendar icon. This format will not communicate with our ticket system.
You must indicate your MAJOR(s) and MINOR(s)when submitting to VRC for benefits.

Visual Instructions

What is considered Full Time for VA?

Post 9/11 GI Bill® - In Person vs Online courses

Post 9/11 GI Bill® Enrollment Verification

Post-9/11 GI Bill® students who receive Monthly Housing Allowance (MHA) payments are required to verify enrollment at the end of each month.

What is enrollment verification?

Enrollment verification is a new requirement for Post-9/11 GI Bill students to verify that they have remained enrolled in the same courses or training every month. If you fail to verify enrollment, MHA payments will be withheld. To streamline the process, VA is providing the option to verify enrollment easily and securely via text message.

How do I verify enrollment?

You can verify enrollment using the following methods:

Via Text Message from VA – This is the method strongly recommended by the VA. VA will send text message asking if you remained enrolled. in course for the month/year. You will respond with the answer

Via Email – Students who do not Opt-In for text will be automatically enrolled in email verification and sent an automated email on the last day of the month to verify their enrollment status

Via Phone – If you are unable to verify via text or email, you will need to contact the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) and ask a representative to verify your enrollment.

What happens if I fail to verify my enrollment?

If you fail to verify enrollment for two consecutive months, your MHA/kicker payments will be placed on hold. In order to have your payments released, you will need to call the ECC to verify your enrollment. When you call the ECC to release your payments, you may also enroll in text message verification at that time.

Payments are sent out on the first of the month and can take up to five days to arrive via electronic transfer.

For more information check out the enrollment verification webpage: https://benefits.va.gov/.../verification_of_enrollment.asp

Need Help?