Copiers

Ordering a New Copier

  1. Meet with awarded vendors. Vendors can vary on price depending on speed of equipment, please contact both for quotes
  2. Contact the OIT helpdesk and let them know you will need to have a service tech available on the date of the proposed delivery of the new copier and also attach the vendor’s quote to the ticket.
  3. Once Vendor Quote is available, create Fresh Service Ticket requesting PO and attach quote, provide Index Number and equipment location
  4. Purchasing will create the Purchase Order and submit it to the Vendor.
  5. To return old equipment to Vendor, complete Lease Termination and Equipment Return Form and email to manufacturer contact, and/or vendor contact, Purchasing Department and Accounts Payable. 30 days’ notice is required.
  6. When copier is delivered Purchasing should be notified, Purchasing will change the Purchase Order to reflect correct delivery date and serial number.

Canceling a Copier Lease/Contract

To cancel a copier lease, please email purchasing@ewu.edu.

Vendor Contracts

Ricoh USA – currently on contract
Joshua West
Account Manager
Ricoh Digital Services
(509) 723-8786
Joshua.west@ricoh-usa.com

Fishers – currently on contract
Morgan Smith
Cell (208) 676-6692 Direct (509) 558-8849
msmith@fisherstech.com