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Eastern Washington University

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Accounts, Access and Security

Account Management

There are several account management services that we provide at Eastern Washington University.  Since your NetID is the primary account you use to access online services, systems, … [Read more...] about Account Management

Network Firewall Port Request

Requests from the university community to open firewall ports are subject to approval by the Office of Information Technology. … [Read more...] about Network Firewall Port Request

Security Incident Response

Information Security staff will evaluate and investigate compromised or suspicious EWU systems. Focus is specifically on university-owned machines with access to or containing … [Read more...] about Security Incident Response

Single-Sign-On (SSO)

Service to provide universal credential (NETID) access/sign-on to EWU Users. Releases information to applications for authorization and access purposes. … [Read more...] about Single-Sign-On (SSO)

SSL Certificates

EWU system administrators may request and quickly receive SSL certificates for establishing an encrypted link between a web server and a browser. … [Read more...] about SSL Certificates

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EWU Helpdesk


Location: Sutton Hall, First Floor
Phone: (509) 359-2247
Email: HelpDesk@ewu.edu

Phone Support

Monday - Friday: 7:50am - 4:50pm
Saturday and Sunday: Closed

Walk-up Support

By appointment only
Submit A Support Ticket

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