EWU has partnered with BetterMynd to offer students another avenue to access online therapy and provide an easy and flexible way to connect with a counselor. BetterMynd is a great option for students whose scheduling needs cannot be accommodated by our CWS Counseling Office. Students must still meet eligibility requirements to access BetterMynd (see FAQ below).
Why Online Therapy with BetterMynd?
- Personalized Care: Choose from a diverse network of licensed therapists, ensuring you find someone who truly understands you.
- Convenient & Flexible: Access therapy sessions from the comfort of your dorm, apartment, or wherever you feel most at ease—no commute required.
- Confidential & Safe: Your privacy is our top priority. BetterMynd provides a secure platform where your conversations are confidential and protected.
- Discreet & Judgment-Free: Whether you’re new to therapy or have experience, online therapy offers a discreet space to explore your thoughts and feelings.
How Does It Work?
Getting started is easy. Just log in, browse through our list of counselors, and choose someone who feels like the right fit for you. These roughly 50-minute live video sessions are available during the day, at night, and on weekends, so you can schedule them around your busy college life, making it simple to prioritize your mental health without sacrificing your studies or social life.
Ready to take the next step? Sign up here and start your journey to better mental health.
Please note, BetterMynd is a third-party platform with separate processes and policies that may differ from the CWS office. If you have any questions about these services, feel free to reach out to BetterMynd at support@bettermynd.com.
BetterMynd FAQ
Like our in-office counseling services, BetterMynd is available to students who pay the Comprehensive Health and Wellness fee. This typically applies to students who are taking 6+ credits and live within 50 miles of the Cheney/Spokane campus.
Due to BetterMynd policy, you must also be 18 years of age or older to use BetterMynd. Students under 18 are still welcome to use CWS services through our main counseling center.
Students who are otherwise eligible have access over breaks, including summer, so long as the student will return to EWU the following quarter/semester.
If you believe you are eligible but you are not able to access BetterMynd, please contact our office at cws@ewu.edu or 509-359-2366.
To register for BetterMynd, click here and use your EWU email to register.
After registration you will go through the terms & conditions, complete a brief intake survey, and then be directed to your dashboard to view available counselors and schedule your first appointment.
BetterMynd, like CWS counseling services, is intended to serve as short-term counseling. We encourage students looking for long-term services to connect with community providers. Our office is happy to assist any student with referrals.
Students will automatically receive 8 “credits” that can be used for 50-minute sessions with a counselor. No shows will count toward this credit limit.
No, BetterMynd is not able to provide walk-in/crisis services. Please reach out to our counseling office if you are need of walk-in/crisis services. Outside of office hours, please call the 24/7 National Crisis Line at 9-8-8.
Unlike CWS counseling services, BetterMynd partners with a wide variety of counselors who can serve students outside of WA State. Refer to BetterMynd for specific availability.
Students must still meet eligibility requirements referenced above.
We ask that you only utilize one of these services at a time. Students are welcome to switch from CWS services to BetterMynd or vice versa depending on your needs.
BetterMynd is not associated with BetterHelp.
