We are still here
We know this probably feels a little scary and overwhelming.
But we are happy to connect with you (even though it can't be in person)
to provide support and resources.
Dear EWU community members,
The Student Care Team is committed to serving the campus community, and to serving students who may be experiencing personal challenges as the campus transitions to virtual classrooms and services. The health and safety for our students, faculty, and staff is top priority for Eastern Washington University, therefore the Dean of Students and the Student Care Team office staff have temporarily suspended all in-person services due to the COVID-19 (Coronavirus). Our office staff are currently working remotely, but remain available to serve the campus community. We are retrieving phone messages regularly between the hours of 8:00am – 5:00pm, Monday – Friday, and will respond to your messages in the order received and as quickly as possible. Michelle Helmerick, Student Care Team Manager, is available to meet with students using Zoom or other communication applications. Other Student Care Team members are available to assist students as needed.
The timeliest way to reach a member of the Dean of Students staff or member of the Student Care Team is by sending a referral via one of our online report forms. Our office staff will respond to phone messages within 1 business day via phone or email (509-359-7924 or firstname.lastname@example.org). For students, to ensure that we assist you effectively, please make sure you clearly identify your first and last name, your student ID number, and your eagle email address when leaving either a voice or e-mail message. For faculty or staff, please provide full name, your department, and your preferred contact information so we can best respond to your concerns and provide assistance.
If you are concerned for the well-being of a student, please complete an online ICARE referral form below. If you are a student needing support or resources, please submit your information using the Student Intake Form below.
The Student Care Team is not intended to serve as first-responders to emergencies – if you need immediate assistance, please contact University Police at 9-1-1 or (509) 359-7676.
The Student Emergency Fund (SEF) provides limited, one time, financial assistance when you are unable to meet immediate, essential expenses because of a temporary emergency. Given the limited amount of funds, not all requests can be approved even though there may be a clear need for assistance.
Situations that are longer-term or require more substantial funding, such as loss of job, reoccurring rent/utilities, larger medical expenses, etc. will be referred to the Financial Aid Office for a more in-depth review of possible funding options.
Eastern Washington University takes reports of sexual harassment and assault, relationship violence, and stalking seriously. EWU is committed to providing an educational environment free from discrimination. If you have experienced any of these behaviors, you are encouraged to report using this form. Once you report, a member of our EWU Care Team or Title IX Team will reach out to you to provide support and options for next steps.
Use this form to report: sexual harassment; discrimination on the basis of sex, sexual orientation, gender identity/expression; non-consensual sexual touching or intercourse; domestic violence or dating violence; stalking; or, other forms of sexual misconduct.
To report an ADA concern or accessibility barrier on-campus, click on the button below & scroll to the last link on the page to complete the form.
Wellbeing coaching is now available via Zoom, for students as another avenue to help reach your wellbeing goals. please click on the link below for more information.
CAPS psychologists and counselors provide individual and group counseling, crisis intervention, assessment services, consultation and outreach programming. Most services are provided free of charge. Please click on the link below for more information.
The EWU Food Pantry Program aims to alleviate hunger and foster a healthy and inclusive community by providing access to nutritious food. All members of the EWU community are invited to take what they need from the cabinets and central pantry. Please click on the link below for more information.