Stay Connected. Stay on Track. Succeed at EWU.

Swoop is EWU’s friendly AI chatbot designed to check in with you, answer your questions, and help you navigate university life. Through short text messages, Swoop keeps up with how you’re doing in areas like academics, finances, campus life, well-being, and anything else that might affect your success.

By responding to Swoop or texting questions anytime, day or night, you help EWU understand what students are experiencing in real time. This means we can offer support early, before small challenges turn into big problems. Swoop also helps build a virtual community where your input directly shapes the way EWU supports students.

What Swoop Can Do for You

Swoop is here to keep you supported, informed, and connected. Ask questions anytime about:

• Academics: Advising, tutoring, study tips
• Finances: Financial aid, scholarships, billing, FAFSA
• Student Life: Events, clubs, campus services
• Well-Being: Counseling, peer support, personal challenges

Plus, Swoop learns from your responses and sends helpful reminders and updates throughout the year so you never miss important info.

How Swoop Helps Students

Swoop regularly checks in to see how you’re doing, both in and out of the classroom. Whether you’re juggling work, adjusting to campus life, or feeling stressed, Swoop can guide you to the right EWU staff, resources, and support.

You can text questions like:

• “How do I schedule an advising appointment?”
• “Where can I find scholarship applications?”
• “What should I do if I’m struggling in a class?”

Swoop gives instant answers and guidance so you can get help right away.

Get Started with Swoop

All new EWU undergraduates will get a welcome text from Swoop. Save Swoop as a contact and text anytime. Participation is free, and your responses help EWU provide personalized support just for you.

At EWU, your success matters, and Swoop is one more way we make sure you have the resources, information, and community you need to thrive.