Meet the Team

The Retention Committee at Eastern Washington University is led by a dedicated team of professionals committed to improving student success and retention.

• Gina Gendusa – Director, Student Success Collaborative & Degree Completion, Title III Project & Activity Director
• Jossie Brown – Assistant Director, Academic Progress
• Brock Sieb – Director, Student Accommodations and Support Services
• Sonora Hernandez – Assistant Director of Resident’s Life
• Annarose Sanchez Qualls – Coordinator, JLR Multicultural Center

Each team member plays a vital role in analyzing student success data, developing strategic retention initiatives, and fostering a student-ready campus at EWU.

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Our Mission

The Retention Work Group is dedicated to empowering student success by identifying challenges, implementing data-informed strategies, and fostering a campus environment that supports every student’s growth. Our primary goal is to enhance first-to-second-year retention rates and expand access to support for all students.

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What We Are Doing

• Data-Informed Retention Efforts: Tracking trends in student persistence, supporting high-risk courses, and strengthening early alert systems.
• Faculty Engagement: Expanding faculty development, increasing participation in early alerts, and promoting mentorship opportunities.
• Enhanced Student Support Services: Providing proactive advising, improving communication across departments, and expanding peer mentoring programs.
• Pathways from K–12 & Community Colleges: Strengthening transfer partnerships, improving access, and increasing outreach to first-generation students.
• Removing Institutional Barriers: Streamlining policies, simplifying financial aid processes, and ensuring a smoother student experience.
• High-Impact Strategies: Scaling effective programs, reducing redundancies, and improving cross-department collaboration.
• Continuous Improvement: Monitoring progress through a Retention Dashboard, gathering student feedback, and refining strategies to meet evolving needs.

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Moving Forward

Through collaboration, innovation, and a shared commitment to student success, EWU continues to build a stronger learning community where every student has the tools and support needed to achieve their goals. Together, we are shaping the future of student success at Eastern Washington University.