{"id":35894,"date":"2024-06-14T05:24:05","date_gmt":"2024-06-14T12:24:05","guid":{"rendered":"https:\/\/inside.ewu.edu\/studentaffairs\/?page_id=35894"},"modified":"2026-02-25T18:37:43","modified_gmt":"2026-02-26T02:37:43","slug":"assistance-with-email-communication","status":"publish","type":"page","link":"https:\/\/inside.ewu.edu\/studentaffairs\/assistance-with-email-communication\/","title":{"rendered":"Assistance with Email Communication"},"content":{"rendered":"<div class=\"gb-container gb-container-bd347f64\">\n\n<p>Communication is an essential part of supporting and working with students. We understand that managing a classroom can be a demanding and stressful job. On this page are resources to assist you in communicating with students. A student may be distressed by something outside of the classroom which can cause students to fall behind in class, reaching on to them and forming a success plan can help both students and faculty to feel less stressed. If a student is causing disruption in the classroom it is important to calmly resolve the issue by having a meeting with the disruptive student that is facilitated by another faculty member.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:26px\">-Adding a Custom Signature<\/h2>\n\n\n\n<figure class=\"wp-block-image alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"237\" src=\"https:\/\/in.ewu.edu\/studentaffairs\/wp-content\/uploads\/sites\/107\/2021\/07\/Screen-Shot-2021-07-31-at-3.44.27-PM-300x237.png\" alt=\"\" class=\"wp-image-2135\" style=\"width:285px;height:auto\" srcset=\"https:\/\/inside.ewu.edu\/studentaffairs\/wp-content\/uploads\/sites\/107\/2021\/07\/Screen-Shot-2021-07-31-at-3.44.27-PM-300x237.png 300w, https:\/\/inside.ewu.edu\/studentaffairs\/wp-content\/uploads\/sites\/107\/2021\/07\/Screen-Shot-2021-07-31-at-3.44.27-PM-1024x809.png 1024w, https:\/\/inside.ewu.edu\/studentaffairs\/wp-content\/uploads\/sites\/107\/2021\/07\/Screen-Shot-2021-07-31-at-3.44.27-PM-768x606.png 768w, https:\/\/inside.ewu.edu\/studentaffairs\/wp-content\/uploads\/sites\/107\/2021\/07\/Screen-Shot-2021-07-31-at-3.44.27-PM.png 1136w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<p>Use <a href=\"https:\/\/www.ewu.edu\/university-marketing-communications\/logos-standards\/\">this form<\/a><br>to add a custom<br>signature to your<br>ewu.edu email!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:26px\">-Helpful Email Templates<\/h2>\n\n\n\n<p>Please feel free to copy and paste these email template.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"gb-container gb-container-b8ea20bb gb-accordion\">\n<div class=\"gb-container gb-container-fc47554a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ee2ed113 gb-accordion__toggle\" id=\"gb-accordion-toggle-ee2ed113\"><span class=\"gb-button-text\">Requesting To Meet with a Student (Distress)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-691e05dd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-691e05dd\">\n\n<p>Dear [STUDENT NAME],<\/p>\n\n\n\n<p>I know you have had a difficult time this quarter, which has impacted your attendance and class participation.<\/p>\n\n\n\n<p>It might be helpful if we could talk to work on a plan for you to complete the course successfully.<\/p>\n\n\n\n<p>Please stop by my office during office hours next week so we can talk.<\/p>\n\n\n\n<p>Best,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-25d6b18c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-58451a4d gb-accordion__toggle\" id=\"gb-accordion-toggle-58451a4d\"><span class=\"gb-button-text\">Requesting To Meet with a Student (Distress) Template 2<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-d65aea4f\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d65aea4f\">\n\n<p>Dear [STUDENT NAME],<\/p>\n\n\n\n<p>Over the last few weeks, I\u2019ve noticed a change in the quality of your classwork. You appear [distracted\/distant\/disengaged\/sad] lately. Can you stop by my office next week during office hours so we can work together to get you back on track?<\/p>\n\n\n\n<p>Respectfully,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cb5d8761 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-bc05ad80 gb-accordion__toggle\" id=\"gb-accordion-toggle-bc05ad80\"><span class=\"gb-button-text\">Follow Up Email After Meeting (Distress)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-5a34e8a0\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5a34e8a0\">\n\n<p>Dear [STUDENT NAME],<\/p>\n\n\n\n<p>Thank you for coming in and visiting with me today. I appreciate the open dialogue and I am sorry you are going through such a difficult time.<\/p>\n\n\n\n<p>Please make sure you stay in communication with me regarding your classwork, attendance, and any anticipated hiccups that might derail your success in this class.<\/p>\n\n\n\n<p>With care,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e9deb8c8 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-3bdf9f97 gb-accordion__toggle\" id=\"gb-accordion-toggle-3bdf9f97\"><span class=\"gb-button-text\">Requesting To Meet with a Student (Disruptive)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-e8f88fff\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e8f88fff\">\n\n<p>[STUDENT NAME],<\/p>\n\n\n\n<p>I am writing to request a meeting to discuss your behavior in class, which I believe has been disruptive to the learning of your peers. As you know, I dismissed you from class on [DATE], and I want to reiterate that you are not to return to class until a discussion takes place to address the behavior and create a plan.<\/p>\n\n\n\n<p>To fulfill my responsibilities temporary dismissal to my department and the Office of the Dean of Students. Upon your dismissal from class, the next step is to have a meeting. Please know that this meeting is very important.<\/p>\n\n\n\n<p>I\u2019m asking that the Dean of Students attend the meeting with us to help facilitate a productive discussion. You are welcome to bring an additional support person with you. It\u2019s very important to me that we are able to have an open, honest conversation to get at the root of what has been happening in the classroom.<\/p>\n\n\n\n<p>I would like to meet at everyone\u2019s earliest convenience. Below are some times when both the&nbsp; Dean and I can meet:<\/p>\n\n\n\n<p>\u2013<br>\u2013<br>\u2013<\/p>\n\n\n\n<p>Please let me know which of these times works best for you. I look forward to moving forward with a resolution.<\/p>\n\n\n\n<p>Sincerely,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-8dadbcd7 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-8f70e7d7 gb-accordion__toggle\" id=\"gb-accordion-toggle-8f70e7d7\"><span class=\"gb-button-text\">Requesting To Meet with a Student (Disruptive) Template 2<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-3263763d\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-3263763d\">\n\n<p>[STUDENT NAME],<\/p>\n\n\n\n<p>I understand an escalating conflict has occurred between you and [FACULTY NAME] and they have asked you not to return to the class until a discussion takes place.<\/p>\n\n\n\n<p>[FACULTY NAME] requested a meeting with you prior to class on [DATE], but you did not reply, hence the confrontation which ensued when you arrived for class. Upon your dismissal from class, the next step is to have a meeting. This is a very important meeting for you<\/p>\n\n\n\n<p>I\u2019ve asked the Dean of Students to attend so that they can facilitate the discussion. You are welcome to bring a support person. I may attend as well (depending on the time and date), but only as an impartial observer who documents the discussion. [STUDENT NAME], please understand we are trying to make a bridge here, not tear one down. We encourage your respectful participation in this process.<\/p>\n\n\n\n<p>The following are some possible dates and times that theDean can meet. If none of these work for you, we can move into next week, but the sooner we can meet, the sooner we can move forward with a resolution.<br>\u2013<br>\u2013<br>\u2013<\/p>\n\n\n\n<p>Please know we have your best interests at heart and want you to be and feel successful. With open, honest dialogue, I believe we can reach a resolution that works for everyone. Please include all of us in your response so we can prioritize this on our calendars.<\/p>\n\n\n\n<p>Respectfully,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-46a7149a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-c5711bb5 gb-accordion__toggle\" id=\"gb-accordion-toggle-c5711bb5\"><span class=\"gb-button-text\">Follow Up Email After Meeting (Disruptive)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-5586a8b7\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5586a8b7\">\n\n<p>[STUDENT NAME],<\/p>\n\n\n\n<p>Thank you for taking time to meet with [FACULTY NAME] and myself. I am glad we were able to have an open discussion about how to move forward in a productive manner. In our meeting, you discussed that you [INSERT CONCERNS AND CONCESSIONS MADE BY THE STUDENT DURING THE MEETING. Example: You acknowledged that you were upset because you felt targeted for offering a differing opinion and that you should have been more respectful in your communication with your instructor\/fellow classmates.]<\/p>\n\n\n\n<p>As we discussed in our meeting, [INSERT AGREED UPON RESOLUTION AND SPECIFIC ACTION STEPS- WHAT THE FACULTY MEMBER AGREED TO DO, WHAT THE STUDENT AGREED TO DO.]<\/p>\n\n\n\n<p>I believe that this resolution, coupled with open, respectful communication, will result in a successful quarter for everyone. If anything in this email does not reflect your understanding of today\u2019s meeting, please feel free to contact me.<\/p>\n\n\n\n<p>Respectfully,<\/p>\n\n\n\n<p>[YOUR NAME]<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Communication is an essential part of supporting and working with students. We understand that managing a classroom can be a demanding and stressful job. On this page are resources to assist you in communicating with students. A student may be distressed by something outside of the classroom which can cause students to fall behind in &#8230; <a title=\"Assistance with Email Communication\" class=\"read-more\" href=\"https:\/\/inside.ewu.edu\/studentaffairs\/assistance-with-email-communication\/\" aria-label=\"Read more about Assistance with Email Communication\">Read more<\/a><\/p>\n","protected":false},"author":33702,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpo365_audiences":[],"wpo365_private":false,"footnotes":""},"class_list":["post-35894","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/pages\/35894"}],"collection":[{"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/users\/33702"}],"replies":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/comments?post=35894"}],"version-history":[{"count":7,"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/pages\/35894\/revisions"}],"predecessor-version":[{"id":37088,"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/pages\/35894\/revisions\/37088"}],"wp:attachment":[{"href":"https:\/\/inside.ewu.edu\/studentaffairs\/wp-json\/wp\/v2\/media?parent=35894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}