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Computer Purchases

EWU IT has developed a collection of pre-approved enterprise level computers that are supported by IT to streamline and expedite the computer ordering process.  Below are best practice guides to assist with the consulting and ordering process.

Processing time varies between one to four weeks from order to delivery.  The length of time depends on vendor stock availability, shipping time, and when hardware arrives at EWU (JFK Library hardware receiving).

EWU is transitioning from CDWG to OETC (Lenovo / Windows) and Apple direct (ECommerce web site) for new computer hardware purchases.  CDWG remains a valid purchasing option.

Status update, which EWU learned about on Thursday, December 10th:

  • Lenovo is experiencing supply constraints for many models of laptops, and some desktops, until June 2021.
  • We will do our best to process your new computers as soon as they arrive at EWU!  Thank you for your patience.
OETC Guide to Ordering Computers (Lenovo / Windows hardware)
Apple Guide to Ordering Computers (Mac hardware)

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EWU Helpdesk


Location: Sutton Hall, First Floor
Phone: (509) 359-2247
Email: HelpDesk@ewu.edu

Phone Support

Monday - Friday: 7:50am - 4:50pm
Saturday and Sunday: Closed

Walk-up Support

Monday - Friday: 8:00am - 5:00pm
Saturday and Sunday: Closed

Submit A Support Ticket

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