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METHOD:PUBLISH
X-WR-CALNAME:Information Technology
X-ORIGINAL-URL:https://inside.ewu.edu/it
X-WR-CALDESC:Events for Information Technology
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TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20210314T100000
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DTSTART:20211107T090000
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210110T050000
DTEND;TZID=America/Los_Angeles:20210110T130000
DTSTAMP:20260407T133931
CREATED:20210106T210459Z
LAST-MODIFIED:20210106T210459Z
UID:12893-1610254800-1610283600@inside.ewu.edu
SUMMARY:AssetWorks Data Center Monthly Maintenance
DESCRIPTION:AssetWorks ASP (Hosted) Clients\, \n  \nJust a reminder Sunday\, January 10th \, 2021 is the scheduled monthly maintenance in our Data Center. \nWe estimate the outage will be roughly 8 hours and is scheduled from 8:00 am to 4:00 pm Eastern Standard Time. \nPlease plan/schedule your AiM responsibilities for this outage\, accordingly. \n  \nIf you have any questions or schedule conflicts\, please contact Customer Care through the portal\, at facilitysupport@assetworks.com or at 1-800-268-0325.
URL:https://inside.ewu.edu/it/tasks/assetworks-data-center-monthly-maintenance/
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210113T003000
DTEND;TZID=America/Los_Angeles:20210113T070000
DTSTAMP:20260407T133931
CREATED:20210111T175626Z
LAST-MODIFIED:20210112T210610Z
UID:12948-1610497800-1610521200@inside.ewu.edu
SUMMARY:Etrieve Outage
DESCRIPTION:Impacted product(s): \nEtrieve Content\, Central\, Etrieve Forms\, Etrieve Flow \nImpacted version(s): \n2020.6.5 \n  \nUrgent Planned Outage: \nWednesday\, January 14th at 4am EST \n  \nDescription: \nWe have recently had reports of issues related to a specific service.  When converting forms from an HTML to a PDF\, we use a PDF generation service that is Cloud-based.  This service processes forms during Download/Print functions from Inbox or Activity in Etrieve Central\, as well as processes a form at the end step of a workflow.  In order to improve logging for this service\, so that we can better diagnose the problem and implement a solution\, we will be releasing an emergency patch to all of our Cloud customers using Central and Forms on Etrieve version 2020.6.5.  This patch will take roughly 30 minutes to complete and we will begin the process on Wednesday\, January 14th at 4am EST to minimize system down periods.  We apologize for the off-cycle patch\, but we feel this is critical to improving our customer’s experience using Etrieve.  If you have additional questions or concerns\, please contact Customer Support for further assistance. \n  \nJames Cobb | Team Lead\, Cloud Operations\nSoftdocs \np   888.457.8879 x140\nf    803.727.1070\nm  803.317.5347\nJCobb@softdocs.com\nwww.softdocs.com
URL:https://inside.ewu.edu/it/tasks/etrieve-outage/
CATEGORIES:Auxiliary Systems
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210115T180000
DTEND;TZID=America/Los_Angeles:20210117T180000
DTSTAMP:20260407T133931
CREATED:20201218T221503Z
LAST-MODIFIED:20201218T221503Z
UID:12863-1610733600-1610906400@inside.ewu.edu
SUMMARY:Banner PROD - New Release Maintenance
DESCRIPTION:
URL:https://inside.ewu.edu/it/tasks/banner-prod-new-release-maintenance-16/
CATEGORIES:Banner Prod
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210120T080000
DTEND;TZID=America/Los_Angeles:20210120T170000
DTSTAMP:20260407T133931
CREATED:20210111T172733Z
LAST-MODIFIED:20210111T172733Z
UID:12896-1611129600-1611162000@inside.ewu.edu
SUMMARY:Banner PPRD – Refresh
DESCRIPTION:
URL:https://inside.ewu.edu/it/tasks/banner-pprd-refresh-24/
CATEGORIES:Banner Non-Prod
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210126T080000
DTEND;TZID=America/Los_Angeles:20210126T170000
DTSTAMP:20260407T133931
CREATED:20210111T172812Z
LAST-MODIFIED:20210111T172812Z
UID:12898-1611648000-1611680400@inside.ewu.edu
SUMMARY:Banner DEVL – Refresh
DESCRIPTION:
URL:https://inside.ewu.edu/it/tasks/banner-devl-refresh-23/
CATEGORIES:Banner Non-Prod
END:VEVENT
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