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X-ORIGINAL-URL:https://inside.ewu.edu/it
X-WR-CALDESC:Events for Information Technology
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DTSTART:20250309T100000
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DTSTART;TZID=America/Los_Angeles:20251023T050000
DTEND;TZID=America/Los_Angeles:20251023T060000
DTSTAMP:20260525T010119
CREATED:20251022T203241Z
LAST-MODIFIED:20251022T203241Z
UID:36167-1761195600-1761199200@inside.ewu.edu
SUMMARY:AIP Image ReDeploy - PPRD
DESCRIPTION:CSC03655628 \nhttps://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=sn_customerservice_case_core&sys_id=69215da48374ba50209676226daad359&view=sp \nFrom Ellucian Case\, the issue is as follows: \nYour 3rd attempt finally showed me what I needed to see. The cause of your issue is that the virtual domains that render the AIP content/responses is throwing a 500 error and “Cannot invoke method getResource() on null object”.This is a known issue we have seen with some of our cloud-hosted clients. We can redeploy a different image to fix this issue but it will require downtime (minimal).
URL:https://inside.ewu.edu/it/tasks/aip-image-redeploy-pprd/
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251023T170000
DTEND;TZID=America/Los_Angeles:20251024T170000
DTSTAMP:20260525T010119
CREATED:20251023T182944Z
LAST-MODIFIED:20251023T183005Z
UID:36169-1761238800-1761325200@inside.ewu.edu
SUMMARY:Insights Outage
DESCRIPTION:PROD scheduled for 10/23 5 p.m. to 1 a.m. on 10/24 \nTEST will begin once PROD has completed\, approximately 1 a.m. to 9 a.m. on 10/24.
URL:https://inside.ewu.edu/it/tasks/insights-outage/
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