{"id":35546,"date":"2024-01-19T09:41:39","date_gmt":"2024-01-19T17:41:39","guid":{"rendered":"https:\/\/inside.ewu.edu\/dining\/?page_id=35546"},"modified":"2024-02-09T15:47:34","modified_gmt":"2024-02-09T23:47:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/inside.ewu.edu\/dining\/faqs\/","title":{"rendered":"Dining FAQs"},"content":{"rendered":"<div class=\"gb-container gb-container-16d6d0ca\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-b8ea20bb gb-accordion\">\n<div class=\"gb-container gb-container-fc47554a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ee2ed113 gb-accordion__toggle\"><span class=\"gb-button-text\">How and when do I receive my meal plan funds?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-691e05dd\">\n\n<p>Your meal plan is selected when you complete and submit your EWU Housing &amp; Residential Life contract.<\/p>\n\n\n\n<p>For Fall Quarter, meal plans are loaded by the first day of move-in weekend. Winter and Spring meal plans will be ready to use on the first day of those quarters.<\/p>\n\n\n\n<p>Meal plan funds (A la Carte and Eagle Flex) can be accessed using your EWU EagleCard.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-25d6b18c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-58451a4d gb-accordion__toggle\"><span class=\"gb-button-text\">What can I do if I run out of A la Carte points?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d65aea4f\">\n\n<p>You can add more funds to your A la Carte account at the Tawanka Business Office (Tawanka 120) with cash, check, or credit\/debit card.<\/p>\n\n\n\n<p>You can also call the office at (509) 359-6184 to add funds to your account with a credit\/debit card.<\/p>\n\n\n\n<p><em>A la Carte cannot be added online.<\/em><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cb5d8761 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-bc05ad80 gb-accordion__toggle\"><span class=\"gb-button-text\">If I have A la Carte points left at the end of the quarter, can I keep them or do they expire?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-5a34e8a0\">\n\n<p>Any A la Carte balance remaining at the end of a quarter will be automatically converted to Eagle Flex at a 75% value. As Eagle Flex, these dollars remain in a student&#8217;s account for as long as that student is enrolled at EWU.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-294cc5bb gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ecc11bee gb-accordion__toggle\"><span class=\"gb-button-text\">What happens to my A la Carte points if I move out of the residential halls during the quarter?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-69478dcd\">\n\n<p>Dining Services does not refund the cost of the meal plan if a student leaves University housing during the quarter. However, the student is allowed to use the remaining balances on the meal plan until the end of the academic year.<\/p>\n\n\n\n<p>Upon cancellation of the Housing &amp; Dining contract, students will be responsible for all housing and dining usage as defined by the EWU Housing &amp; Residential Life refund policy.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c2d5ec0d gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-20c2e756 gb-accordion__toggle\"><span class=\"gb-button-text\">How can I change my meal plan?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1ec3db5b\">\n\n<p>Fill out a meal plan change form at the Tawanka Business Office in Tawanka Hall, room 120, or online&nbsp;<a href=\"https:\/\/inside.ewu.edu\/dining\/mealplanchangeform\/\">here<\/a>. Our office is open Monday &#8211; Friday, 8:00 AM to 4:00 PM.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Your meal plan is selected when you complete and submit your EWU Housing &amp; Residential Life contract. For Fall Quarter, meal plans are loaded by the first day of move-in weekend. Winter and Spring meal plans will be ready to use on the first day of those quarters. Meal plan funds (A la Carte and &#8230; <a title=\"Dining FAQs\" class=\"read-more\" href=\"https:\/\/inside.ewu.edu\/dining\/faqs\/\" aria-label=\"Read more about Dining FAQs\">Read more<\/a><\/p>\n","protected":false},"author":1686,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpo365_audiences":[],"wpo365_private":false,"footnotes":""},"class_list":["post-35546","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/pages\/35546"}],"collection":[{"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/users\/1686"}],"replies":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/comments?post=35546"}],"version-history":[{"count":6,"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/pages\/35546\/revisions"}],"predecessor-version":[{"id":35998,"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/pages\/35546\/revisions\/35998"}],"wp:attachment":[{"href":"https:\/\/inside.ewu.edu\/dining\/wp-json\/wp\/v2\/media?parent=35546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}