{"id":1041,"date":"2023-10-12T11:46:16","date_gmt":"2023-10-12T18:46:16","guid":{"rendered":"https:\/\/inside.ewu.edu\/clss\/?page_id=1041"},"modified":"2024-09-04T13:01:18","modified_gmt":"2024-09-04T20:01:18","slug":"faqs","status":"publish","type":"page","link":"https:\/\/inside.ewu.edu\/clss\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"gb-container gb-container-c954c178\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a3636f02\">\n<div class=\"gb-grid-column gb-grid-column-94ce7fdf\"><div class=\"gb-container gb-container-94ce7fdf\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-7f9da3ef\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a596e468\">\n<div class=\"gb-grid-column gb-grid-column-864a546f\"><div class=\"gb-container gb-container-864a546f\"><div class=\"gb-inside-container\">\n\n<h1 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-color\">Video Tutorials<\/mark><\/h1>\n\n\n\n<p class=\"has-contrast-color has-text-color\">Find videos on scheduling actions in CLSS that will assist the academic scheduling cycle and allow schedules\/sections to be successfully submitted the first time.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-33030a29\"><div class=\"gb-container gb-container-33030a29\"><div class=\"gb-inside-container\">\n<style>.kb-table-of-content-nav.kb-table-of-content-id1041_4f91ef-52 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id1041_4f91ef-52 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id1041_4f91ef-52 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id1041_4f91ef-52 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-af768b68\">\n<div class=\"gb-grid-column gb-grid-column-1670f0b9\"><div class=\"gb-container gb-container-1670f0b9\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Editing, Adding and Canceling Class Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>Where do I begin to process changes to the schedule of classes?<\/em><\/strong><\/h5>\n\n\n\n<p>Changes to your schedule can be done in CLSS, click here to login to CLSS:<\/p>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-a4b40a11\">\n\n<a class=\"gb-button gb-button-a49c058e gb-button-text\" href=\"https:\/\/cpac.ewu.edu\/wen\" target=\"_blank\" rel=\"noopener noreferrer\">Login to CLSS<\/a>\n\n<\/div>\n\n\n<p>Additional resources can be found here: <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/adding-editing-sections\/\" target=\"_blank\">Adding &amp; Editing Sections<\/a>, <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/video-tutorials\/#adding-new-sections\" target=\"_blank\">Adding New Sections<\/a> (vide<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>How do I add a new section that doesn\u2019t show in my list of courses?<\/em><\/strong><\/h5>\n\n\n\n<p>From the the courses screen within your scheduling unit, there is a check box in the upper right-hand corner of the screen, beneath the Filter button that says \u201cShow courses with no sections\u201d. Check this box and all available courses will be revealed.<\/p>\n\n\n\n<p>Additional resources can be found here: <a href=\"https:\/\/ewu.hosted.panopto.com\/Panopto\/Pages\/Viewer.aspx?id=9a1ae83d-73a3-4929-88ce-b0b301190f9b\">Show Courses with no Sections<\/a> (video)<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>How do I cancel a section?<\/em><\/strong><\/h5>\n\n\n\n<p>There are a couple of options, however it all depends on what <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss-new\/phases\/\" target=\"_blank\">phase<\/a> we are in:<\/p>\n\n\n\n<p><strong>Before <\/strong>the <a href=\"https:\/\/inside.ewu.edu\/clss\/phases\/#validate\">Validate<\/a>phase &#8211; You can delete a created section by using the red X to the Left of the section number. This will delete the section and cannot be undone. This action will not require workflow approval.<br><strong>After<\/strong> the <a href=\"https:\/\/inside.ewu.edu\/clss\/phases\/#bulk-scheduling\">Validate<\/a> phase &#8211; This action will require workflow approval, and all of the following must be completed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Status = Cancelled<\/li>\n\n\n\n<li>Instructor = Staff<\/li>\n\n\n\n<li>Room = No Room Assigned<\/li>\n\n\n\n<li>Schedule = Does Not Meet<\/li>\n\n\n\n<li>Max Capacity = 0<\/li>\n\n\n\n<li>Remove any crosslistings (if applicable)<\/li>\n<\/ul>\n\n\n\n<p>Additional resources can be found here: <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/deleting-cancelling-sections\/\" data-type=\"URL\" data-id=\"https:\/\/inside.ewu.edu\/clss\/deleting-cancelling-sections\/\" target=\"_blank\">Deleting &amp; Cancelling Sections<\/a>, <a href=\"https:\/\/inside.ewu.edu\/clss\/video-tutorials\/#section-cancellation\" target=\"_blank\" rel=\"noreferrer noopener\">Section Cancellation<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Classroom Questions<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>Where can I see the availability of a General Use Classroom? <\/em><\/strong><\/h5>\n\n\n\n<p>You can use the 25Live Room Seek feature in CLSS to locate an available General Use Classroom that will meet the needs of your class.  <\/p>\n\n\n\n<p>Additional resources can be found here: <a href=\"https:\/\/inside.ewu.edu\/clss\/clss-tools\/#25live-room-seek\" target=\"_blank\" rel=\"noreferrer noopener\">25Live Room Seek<\/a>, <a href=\"https:\/\/inside.ewu.edu\/clss\/video-tutorials\/#assigning-classrooms\" target=\"_blank\" rel=\"noreferrer noopener\">Assigning Classrooms<\/a> (videos)<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br><strong><em>How do I change my assigned room?<\/em><\/strong><\/h5>\n\n\n\n<p>Depending on what <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss-new\/phases\/\" target=\"_blank\">p<\/a><a href=\"https:\/\/inside.ewu.edu\/clss\/phases\/\" target=\"_blank\" rel=\"noreferrer noopener\">h<\/a><a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss-new\/phases\/\" target=\"_blank\">ase<\/a> we are in:<\/p>\n\n\n\n<p>Before <a href=\"https:\/\/inside.ewu.edu\/clss\/phases\/#bulk-scheduling\">Bulk Scheduling <\/a>&#8211; Departmental classrooms and labs can be found in their dropdown only<br>After <a href=\"https:\/\/inside.ewu.edu\/clss\/phases\/#bulk-scheduling\">Bulk scheduling<\/a> &#8211; Departments should use the 25Live Room Seek feature<\/p>\n\n\n\n<p>Additional resources can be found here: <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/clss-tools\/#25live-room-seek\" target=\"_blank\">25Live Room Seek<\/a>, <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/video-tutorials\/#assigning-classrooms\" target=\"_blank\">Assigning Classrooms<\/a> (videos)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Instructor Questions<\/h2>\n\n\n\n<p>here are two reasons this may be occurring:<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>Why aren&#8217;t the instructors showing on the list of available instructors?<\/em><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New Faculty or Adjunct? Once the new Faculty or Adjunct has been assigned an employee ID Number, you will need to fill out the <a rel=\"noreferrer noopener\" href=\"https:\/\/inside.ewu.edu\/clss\/addrequest\/\" target=\"_blank\">Adding Instructor to CLSS<\/a> form<\/li>\n\n\n\n<li>The Instructor doesn&#8217;t typically teach for the department. If this is the case, you will want to select &#8220;More Faculty&#8221;, this will allow you to search all EWU employees who are identified as Faculty in Banner.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><em>Why do I select \u201cmore faculty\u201d to find my instructor?<\/em><\/strong><\/h5>\n\n\n\n<p>If you are constantly having to select more faculty to find the desired instructor, they could be coded to the wrong department. Please reach out to <a rel=\"noreferrer noopener\" href=\"mailto:regschedule@ewu.edu\" target=\"_blank\">regschedule@ewu.edu<\/a> get this updated.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4ca17ee6\"><div class=\"gb-container gb-container-4ca17ee6\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-2368840a\"><div class=\"gb-inside-container\">\n\n<h2 class=\"wp-block-heading\">Need Help? Submit a Ticket!<\/h2>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-65b60ee4\">\n\n<a class=\"gb-button gb-button-5215cf45 gb-button-text\" href=\"mailto:regschedule@ewu.edu\">Submit a Ticket<\/a>\n\n<\/div>\n\n<div class=\"gb-container gb-container-e09834c6\"><div class=\"gb-inside-container\">\n\n<script type=\"text\/javascript\" src=\"\/\/25livepub.collegenet.com\/scripts\/spuds.js\"><\/script>\n<script type=\"text\/javascript\">\n$Trumba.addSpud({\nwebName: \"clss-site-calendar\",\nspudType : \"upcoming\" ,\nteaserBase : \"https:\/\/inside.ewu.edu\/clss\/course-curriculum-calendar\/\" });\n<\/script>\n\n<\/div><\/div>\n\n<div class=\"gb-button-wrapper gb-button-wrapper-a53ad295\">\n\n<a class=\"gb-button gb-button-f2f9a7e2 gb-button-text smooth-scroll\" href=\"https:\/\/inside.ewu.edu\/records-and-registration\/calendar\/\" target=\"_blank\" rel=\"noopener noreferrer\">Academic Calendar<\/a>\n\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">Resources:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/inside.ewu.edu\/cpac\/\" data-type=\"URL\" data-id=\"https:\/\/inside.ewu.edu\/cpac\/\">Curriculum (CPAC)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/catalog.ewu.edu\/\" data-type=\"URL\" data-id=\"https:\/\/catalog.ewu.edu\/\">Catalog<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/inside.ewu.edu\/records-and-registration\/\" data-type=\"URL\" data-id=\"https:\/\/inside.ewu.edu\/records-and-registration\/\">Records &amp; Registration<\/a><\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":41829,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpo365_audiences":[],"wpo365_private":false,"footnotes":""},"class_list":["post-1041","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/pages\/1041"}],"collection":[{"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/users\/41829"}],"replies":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/comments?post=1041"}],"version-history":[{"count":6,"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/pages\/1041\/revisions"}],"predecessor-version":[{"id":4038,"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/pages\/1041\/revisions\/4038"}],"wp:attachment":[{"href":"https:\/\/inside.ewu.edu\/clss\/wp-json\/wp\/v2\/media?parent=1041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}