Counseling and Psychological Services (CAPS) will continue to provide telehealth services throughout 2020-2021 academic year consistent with Eastern's online learning plans.
In accordance with social distancing protocols, all individual and group counseling will be offered via telephone or Zoom videoconference sessions. Let's Talk consultations and CAPS walk-in periods will also be conducted in this manner.
We, at CAPS, are aware that distance counseling via Zoom is not the preferred modality for most clients, however staff and student safety is our top priority, and most students find the modality acceptable after becoming accustomed to it.
CAPS is committed to student wellbeing and resilience, and stands in solidarity with our Black community in supporting needed social change. Please check our social media regularly for options for processing and dialogue with other students, faculty and staff, and let us know how we can best meet your needs as Black students, other persons of color, or allies.
Online forms need to be completed prior to speaking with a counselor (call CAPS for required password). Note that these forms are not monitored 24/7. Should you require emergent care, please contact 911 or the Regional Crisis Line at 1.877.266.1818.
Washington State Regional Crisis Lines by County
Group Counseling (with sufficient student interest)
Click link above for listing of available groups.
Let's Talk Consultations (temporarily unavailable)
For students (or parents) who are not seeking mental health counseling, but would like to consult briefly with a CAPS clinician.
Walk-in Zoom Sessions (Monday, Tuesday, Thursday, and Friday from 1:00-4:00)
Require completion of online forms (call CAPS for password).
...and Mindfulness Resources.
For students seeking a referral for a clinician in their area, and/or desiring longer-term or specialized care.
A listing of multiple resources for coping and resilience.
Tips for Successful Distance Counseling Appointments—
- Choose a confidential location and ensure no one else is present. Do not have a counseling session in a public location.
- Select an environment with good lighting where your counselor can see you well. Nonverbal signals are a significant part of someone's communication and will help you and your counselor achieve better communication and understanding.
- Ensure your environment is distraction-free and have a plan should you encounter distractions (e.g., a phone call, a pet, or someone interrupts).
- Be sure you've identified a back-up method for completing your appointment in the event your technology fails.
- Arrive on time for your appointment. If unable to attend, please cancel in advance. Due to work demands, counselors can only wait briefly for your arrival for TeleMental Health sessions.