Because of COVID 19, appointments are initially scheduled by phone once the online paperwork is completed. Ongoing appointments are generally scheduled with your counselor. Our phone number is (509) 359-2366. Students must make appointments on their own behalf.
While CAPS is offering telehealth services, students must be located in Washington State during the therapy session per state regulations.
If you have not been seen by CAPS before, you will need to fill out the following three forms - Counseling Services Intake, Telehealth Consent, and Counseling Objectives - before your first appointment can be scheduled. Please call for the password.
The receptionist will be happy to assist you with the process!
If have been seen by CAPS before, you may still need to update your paperwork. It will depend on how long it has been since you were last seen.
Office hours are Monday to Friday. 8 am to 5 pm. Closed for lunch from 12 pm to 1 pm. Staff meetings are generally Thursday mornings.
Please note that these forms are not monitored outside office hours. If you are in a mental health crisis, please call the 24 Hour Crisis Line at 1-877-266-1818.
There are university support systems that can reach out to a student if you are concerned and are unable to convince the student to seek reach out to CAPS on their own.
You can call CAPS to schedule a time to consult with a counselor if you need further guidance in talking to the student.
The Student Care Team at EWU can assist students with a wide variety of issues and challenges. This can include significant health issues that have impacted their studies to a death in the family, among other things.
Students can connect with a member of the Student Care Team by filling out this form: Student Intake Form
If needed, the Student Care Team can contact a student. Their number is (509) 359-7924.
If you are a concerned faculty, staff, or community member, you can contact the Student Care team about a student by clicking here: iCare
The EWU Student Care Team has created a crisis check list that can be accessed here: Crisis Check List
However, if a student is an immediate risk to self or others, please call 911.
CAPS counseling services are available to registered EWU students. While CAPS is offering telehealth services, students must be located in Washington State during the therapy session per state regulations. If you are currently residing outside of the state, you can still consult with a CAPS staff member and receive referrals.
Faculty/staff and parents can request a consultation with a counselor to discuss student concerns.
You don't have to pay for services at CAPS. As a registered EWU student, you already pay a Health & Wellness fee as part of your tuition. This covers the services provided by CAPS.
CAPS does not provide ESA letters or documentation. Your primary care provider may be able to help you. Your insurance provider may also be able to provide you with referrals.
All appointments are currently being done on a telehealth basis. The physical health of our students and staff is paramount. CAPS will be working closely with EWU to ensure a safe transition to in-person appointments and will keep our website updated with new information.
We do understand that videoconferencing is not the ideal format for many students. Please let your counselor know when you're feeling video-fatigued. They are there to help you!
If you are experiencing a mental health crisis, please call the 24 Hour Crisis Line at 1-877-266-1818.
If you or someone you know are at imminent risk of serious injury or death, please call 911.
Otherwise, there are some other options.
TalkCampus is a free, peer-to-peer app for mental health support. Click on the link to find out where to download: TalkCampus
The Washington Warm Line is available Monday to Friday from 5 pm to 9 pm. It is a is a peer support help line for people living with emotional and mental health challenges. Calls are answered by specially-trained volunteers who have lived experience with mental health challenges. 1-877-500-WARM (9276)
There is also the Crisis Text Line: Text HOME to 741741 from anywhere in the US. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform.
Here is a guided meditation for panic attacks and anxiety: Guided Imagery for Panic Attacks
There is no predetermined limit on the number of sessions a student can receive at CAPS.
However, the counseling services are meant to be offered on a short-term basis. Students who need longer term therapy can be provided the resources to help find a counselor in the local area. CAPS has a counselor who specializes in assisting with referrals.
Because the needs and situations of students will be different, students may receive more or fewer counseling sessions than their peers.
Like other healthcare centers, appointments at CAPS must be initiated and made by the students themselves. Please see the above question, "I'm concerned about a student/friend/roommate. What resources are there?" for additional resources.