{"id":7208,"date":"2025-05-29T10:23:24","date_gmt":"2025-05-29T17:23:24","guid":{"rendered":"https:\/\/inside.ewu.edu\/bewell\/?page_id=7208"},"modified":"2026-01-30T16:32:13","modified_gmt":"2026-01-31T00:32:13","slug":"bettermynd","status":"publish","type":"page","link":"https:\/\/inside.ewu.edu\/bewell\/bettermynd\/","title":{"rendered":"BetterMynd"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"357\" src=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal-1024x357.png\" alt=\"\" class=\"wp-image-7212\" style=\"width:673px;height:auto\" srcset=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal-1024x357.png 1024w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal-300x105.png 300w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal-768x268.png 768w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal-1536x536.png 1536w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/BetterMynd-Logo-Horizontal.png 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>EWU has partnered with <a href=\"https:\/\/www.bettermynd.com\/\" data-type=\"link\" data-id=\"https:\/\/www.bettermynd.com\/\">BetterMynd<\/a> to offer students another avenue to access online therapy and provide an easy and flexible way to connect with a counselor. BetterMynd is a great option for students whose scheduling needs cannot be accommodated by our CWS Counseling Office. Students must still meet eligibility requirements to access BetterMynd (see FAQ below).<\/p>\n\n\n\n<p><strong>Why Online Therapy with BetterMynd?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalized Care:<\/strong> Choose from a diverse network of licensed therapists, ensuring you find someone who truly understands you.<\/li>\n\n\n\n<li><strong>Convenient &amp; Flexible:<\/strong> Access therapy sessions from the comfort of your dorm, apartment, or wherever you feel most at ease\u2014no commute required.<\/li>\n\n\n\n<li><strong>Confidential &amp; Safe:<\/strong> Your privacy is our top priority. BetterMynd provides a secure platform where your conversations are confidential and protected.<\/li>\n\n\n\n<li><strong>Discreet &amp; Judgment-Free:<\/strong> Whether you\u2019re new to therapy or have experience, online therapy offers a discreet space to explore your thoughts and feelings.<\/li>\n<\/ul>\n\n\n\n<p><strong>How Does It Work?<\/strong><br>Getting started is easy. Just log in, browse through our list of counselors, and choose someone who feels like the right fit for you. These roughly 50-minute live video sessions are available during the day, at night, and on weekends, so you can schedule them around your busy college life, making it simple to prioritize your mental health without sacrificing your studies or social life.<br><br>Ready to take the next step? <strong><a href=\"https:\/\/login.bettermynd.com\/realms\/BetterMynd\/protocol\/openid-connect\/registrations?client_id=bettermynd-web&amp;redirect_uri=https%3A%2F%2Fapp.bettermynd.com&amp;state=d0f349ef-0be3-41b7-aa2a-0230fd2e2abf&amp;response_mode=fragment&amp;response_type=code&amp;scope=openid&amp;nonce=5c262f31-2c35-4302-8740-8910841cbd0c\">Sign up here<\/a><\/strong> and start your journey to better mental health.<\/p>\n\n\n\n<p>Do you need immediate mental health support? You can call BetterMynd 24\/7 at (844) 287-6963.<br><br>Please note, BetterMynd is a third-party platform with separate processes and policies that may differ from the CWS office. If you have any questions about these services, feel free to reach out to BetterMynd at <a href=\"mailto:support@bettermynd.com\">support@bettermynd.com.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ewu-medium-gray-color has-alpha-channel-opacity has-ewu-medium-gray-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">BetterMynd FAQ<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"gb-container gb-container-b8ea20bb gb-accordion\">\n<div class=\"gb-container gb-container-fc47554a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ee2ed113 gb-accordion__toggle\" id=\"gb-accordion-toggle-ee2ed113\"><span class=\"gb-button-text\">Who is eligible to use BetterMynd?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-691e05dd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-691e05dd\">\n\n<p>Like our in-office counseling services, BetterMynd is available to students who pay the Comprehensive Health and Wellness fee. This typically applies to students who are taking 6+ credits and live within 50 miles of the Cheney\/Spokane campus. <\/p>\n\n\n\n<p>Due to BetterMynd policy, you must also be 18 years of age or older to use BetterMynd. Students under 18 are still welcome to use <a href=\"https:\/\/inside.ewu.edu\/bewell\/services\/\">CWS services<\/a> through our main counseling center.  <\/p>\n\n\n\n<p>Students who are otherwise eligible have access over breaks, including summer, so long as the student will return to EWU the following quarter\/semester.<\/p>\n\n\n\n<p>If you believe you are eligible but you are not able to access BetterMynd, please contact our office at cws@ewu.edu or 509-359-2366. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c828ddee gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-6dfdec30 gb-accordion__toggle\" id=\"gb-accordion-toggle-6dfdec30\"><span class=\"gb-button-text\">How do I register for BetterMynd?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-83a3a08d\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-83a3a08d\">\n\n<p>To register for BetterMynd, <a href=\"https:\/\/login.bettermynd.com\/realms\/BetterMynd\/protocol\/openid-connect\/registrations?client_id=bettermynd-web&amp;redirect_uri=https%3A%2F%2Fapp.bettermynd.com&amp;state=d0f349ef-0be3-41b7-aa2a-0230fd2e2abf&amp;response_mode=fragment&amp;response_type=code&amp;scope=openid&amp;nonce=5c262f31-2c35-4302-8740-8910841cbd0c\">click here<\/a> and use your EWU email to register. <\/p>\n\n\n\n<p>After registration you will go through the terms &amp; conditions, complete a brief intake survey, and then be directed to your dashboard to view available counselors and schedule your first appointment. <\/p>\n\n\n\n<p><a href=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/What-to-Expect-at-Your-First-Counseling-Session-1-3.pdf\" data-type=\"link\" data-id=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/97\/2025\/05\/What-to-Expect-at-Your-First-Counseling-Session-1-3.pdf\">What to Expect at your First Counseling Session<\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f17607ef gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-56aff242 gb-accordion__toggle\" id=\"gb-accordion-toggle-56aff242\"><span class=\"gb-button-text\">How many sessions can I use?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-3313f6ea\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-3313f6ea\">\n\n<p>BetterMynd, like CWS counseling services, is intended to serve as short-term counseling. We encourage students looking for long-term services to connect with community providers. Our office is happy to assist any student with <a href=\"https:\/\/inside.ewu.edu\/bewell\/services\/\" data-type=\"link\" data-id=\"https:\/\/inside.ewu.edu\/bewell\/services\/\">referrals<\/a>. <\/p>\n\n\n\n<p>Students will automatically receive 8 &#8220;credits&#8221; that can be used for 50-minute sessions with a counselor. No shows will count toward this credit limit.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9a7c68b6 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-83a231e2 gb-accordion__toggle\" id=\"gb-accordion-toggle-83a231e2\"><span class=\"gb-button-text\">Does BetterMynd provide walk-in\/crisis services?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-462ebc2f\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-462ebc2f\">\n\n<p>No, BetterMynd is not able to provide walk-in\/crisis services. Please reach out to our <a href=\"https:\/\/inside.ewu.edu\/bewell\/contact-form\/\">counseling office<\/a> if you are need of walk-in\/crisis services. Outside of office hours, please call the 24\/7 National Crisis Line at <strong>9-8-8<\/strong>.  <\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9aa26593 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-04c41632 gb-accordion__toggle\" id=\"gb-accordion-toggle-04c41632\"><span class=\"gb-button-text\">Can I use BetterMynd when I am out of state, such as during breaks?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-1f987020\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1f987020\">\n\n<p>Unlike CWS counseling services, BetterMynd partners with a wide variety of counselors who can serve students outside of WA State. Refer to BetterMynd for specific availability. <\/p>\n\n\n\n<p>Students must still meet eligibility requirements referenced above. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-aa2cc812 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-bdf02301 gb-accordion__toggle\" id=\"gb-accordion-toggle-bdf02301\"><span class=\"gb-button-text\">Can I use BetterMynd and CWS counseling services at the same time?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-b89e840e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b89e840e\">\n\n<p>We ask that you only utilize one of these services at a time. Students are welcome to switch from CWS services to BetterMynd or vice versa depending on your needs.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cdc3bea2 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-4d2300a2 gb-accordion__toggle\" id=\"gb-accordion-toggle-4d2300a2\"><span class=\"gb-button-text\">Is BetterMynd the same as BetterHelp?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-4ce79052\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4ce79052\">\n\n<p>BetterMynd is not associated with BetterHelp. <\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>EWU has partnered with BetterMynd to offer students another avenue to access online therapy and provide an easy and flexible way to connect with a counselor. BetterMynd is a great option for students whose scheduling needs cannot be accommodated by our CWS Counseling Office. Students must still meet eligibility requirements to access BetterMynd (see FAQ &#8230; <a title=\"BetterMynd\" class=\"read-more\" href=\"https:\/\/inside.ewu.edu\/bewell\/bettermynd\/\" aria-label=\"Read more about BetterMynd\">Read more<\/a><\/p>\n","protected":false},"author":821,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpo365_audiences":[],"wpo365_private":false,"footnotes":""},"class_list":["post-7208","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/7208"}],"collection":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/users\/821"}],"replies":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/comments?post=7208"}],"version-history":[{"count":19,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/7208\/revisions"}],"predecessor-version":[{"id":7759,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/7208\/revisions\/7759"}],"wp:attachment":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/media?parent=7208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}