{"id":42503,"date":"2025-11-04T17:00:44","date_gmt":"2025-11-05T01:00:44","guid":{"rendered":"https:\/\/inside.ewu.edu\/bewell\/?page_id=42503"},"modified":"2026-05-10T04:03:06","modified_gmt":"2026-05-10T11:03:06","slug":"counseling","status":"publish","type":"page","link":"https:\/\/inside.ewu.edu\/bewell\/counseling\/","title":{"rendered":"Counseling"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-left has-ewu-red-color has-text-color has-link-color wp-elements-5e67dfe1a30e34397ce4c45a70b35a3a\">EWU Counseling Services<\/h2>\n\n\n\n<p>Counseling and Wellness Services (CWS) offers a variety of&nbsp;short-term mental health counseling services for EWU students, including both <strong>in-person and telehealth<\/strong>&nbsp;options. Our offerings include individual counseling, walk-in crisis sessions, one-time single sessions, biofeedback services and consultation services for both students and staff\/faculty. <\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Please Note \u2013 Not all EWU students are eligible for counseling services.<\/em><\/strong> <br>See <a href=\"#FAQ\"><span style=\"text-decoration: underline\">FAQs<\/span><\/a> for more information<\/p>\n\n\n<div class=\"gb-container gb-container-61b81e6b\">\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"503\" src=\"https:\/\/inside.ewu.edu\/sa-sandbox\/wp-content\/uploads\/sites\/510\/2026\/03\/20241015-EWU-Campus-147-1024x503.jpg\" alt=\"Autumn leaves around a table and trees.\" class=\"wp-image-39334\" style=\"object-fit:cover;width:1200px;height:200px\" srcset=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/510\/2026\/03\/20241015-EWU-Campus-147-1024x503.jpg 1024w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/510\/2026\/03\/20241015-EWU-Campus-147-300x147.jpg 300w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/510\/2026\/03\/20241015-EWU-Campus-147-768x377.jpg 768w, https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/510\/2026\/03\/20241015-EWU-Campus-147.jpg 1100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-76a5a24b\">\n<section class=\"gb-container gb-container-d50966ef set-scroll-margin-top\" id=\"TOPICS\" role=\"navigation\" aria-label=\"Topics\">\n<div class=\"gb-container gb-container-0fffacbe slide-left-hover-effect\">\n\n<h3 class=\"gb-headline gb-headline-f1dc1978 gb-headline-text\">Topics<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-bb2370e5 gb-headline-text opacity-adjust-on-hover\" aria-hidden=\"true\">\/\/ \/\/\/<\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-258e0d76\">\n\n<a class=\"gb-button gb-button-de2d7342 gb-button-text\" href=\"#COUNSELING\" aria-current=\"location\">Counseling<\/a>\n\n\n\n<a class=\"gb-button gb-button-09cacb00 gb-button-text\" href=\"#BETTERMYND\">BetterMynd<\/a>\n\n<\/div>\n<\/section>\n\n<section class=\"gb-container gb-container-a2cbed67 set-scroll-margin-top\" id=\"COUNSELING\">\n\n<h3 class=\"wp-block-heading slide-left-hover-effect has-ewu-red-color has-text-color has-link-color wp-elements-835027d10cda67cc93db9a5857517b8a\"><strong>Counseling<\/strong> Services<\/h3>\n\n\n\n<p style=\"font-size:18px\">Use the drop-downs below to explore the different counseling services CWS provides. For more information, see our FAQs below.<\/p>\n\n\n<div class=\"gb-container gb-container-6990469c\">\n<div class=\"gb-container gb-container-9c740b6e gb-accordion\" id=\"gb-accordion-content-2048951e\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-1a6e2afd gb-accordion__item gb-accordion__item-open\" data-transition=\"slide\">\n<div class=\"gb-container gb-container-d4ed20ba gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-content-be80f6e4\" role=\"button\" tabindex=\"0\">\n\n<h4 class=\"gb-headline gb-headline-607c1075\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M328 256c0 39.8-32.2 72-72 72s-72-32.2-72-72 32.2-72 72-72 72 32.2 72 72zm104-72c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72zm-352 0c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\"><strong>Services<\/strong><\/span><\/h4>\n\n<\/div>\n\n<div id=\"gb-accordion-content-07330208\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-07330208\">\n<div class=\"gb-container gb-container-47469f66 gb-accordion\" id=\"gb-accordion-content-2048951e\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-d9bce9e1 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f7e13945 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Ongoing Individual Counseling (Short-Term)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-add0d8b4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-add0d8b4\">\n\n<p>CWS provides short-term ongoing individual mental health counseling to eligible EWU students. We offer in-person appointments at both the Cheney campus and Catalyst building, as well as online telehealth appointments.<\/p>\n\n\n\n<p>Similar to other healthcare facilities, the first step to accessing CWS counseling services is completing some initial paperwork. You can complete this online through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" data-type=\"link\" data-id=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> or stop by our office in <strong>Martin 225<\/strong>.<\/p>\n\n\n\n<p>We ask all new clients and clients who have not been seen in 3+ months to complete paperwork. <strong>See below for which forms to complete.<\/strong><\/p>\n\n\n<div class=\"gb-container gb-container-2866a87c\">\n\n<div class=\"wp-block-group is-content-justification-center is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\"><div class=\"gb-container gb-container-68f286bf\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center\"><strong>New Clients<\/strong><\/p>\n\n\n\n<p>1. Informed Consent<br>2. Student Schedule<br>3. New Client Information<\/p>\n<\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-43dc605e\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center\"><strong>Returning Clients<\/strong><\/p>\n\n\n\n<p>1. Informed Consent <em>(if available)<\/em><br>2. Student Schedule<br>4. Returning Client Information<\/p>\n<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\n<p>Once paperwork is complete, a CWS staff member will reach out regarding scheduling and provide information about your appointment. If you have any questions regarding this process, please reach out to us at <strong>(509) 359-2366<\/strong>. <\/p>\n\n\n\n<p><em>Please note, paperwork is only processed during CWS office hours. If you are in a mental health crisis outside of office hours, please call <strong>988<\/strong>.<\/em><\/p>\n\n\n\n<p>New clients will first be scheduled for an intake appointment. Once an intake appointment is attended, students will be placed on our waitlist to be scheduled for ongoing services. A student may or may not see the same counselor for both their intake and ongoing sessions.<\/p>\n\n\n\n<p>Please see the <a href=\"#FAQ\" data-type=\"internal\" data-id=\"#BIOFEEDBACK\"><span style=\"text-decoration: underline\">FAQ<\/span><\/a> below for more information, including our late\/no-show policy, session limits, and other common questions.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-33cd0323 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ede831be gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Single Sessions<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-dbafe9a7\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dbafe9a7\">\n\n<p>Single sessions are offered on a limited basis for students who have specific concerns they would like to discuss with a counselor, but aren&#8217;t interested in ongoing services. Single sessions are typically scheduled within the same week on a <strong>first come, first serve<\/strong> basis. Examples of topics that may be appropriate for a single session include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing bad news<\/li>\n\n\n\n<li>Managing a roommate conflict<\/li>\n\n\n\n<li>Dealing with a recent breakup<\/li>\n\n\n\n<li>Stress management <\/li>\n\n\n\n<li>Coping with anxiety symptoms<\/li>\n\n\n\n<li>Navigating adjustment to college<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Single Sessions are not intended for students in crisis, students seeking letters of support, or students seeking ongoing services.<\/strong><\/em> <\/p>\n\n\n\n<p>Interested in scheduling a Single Session appointment? Complete the initial paperwork through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> or in <strong>Martin 225<\/strong> within office hours.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-8110a125 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-2ea9e4cd gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Walk-In Crisis Appointments<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-a07eb3ba\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a07eb3ba\">\n\n<p>CWS offers walk-in crisis appointments for students experiencing a&nbsp;<strong>mental health crisis<\/strong>, including, but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>risk of harm to self\/others<\/li>\n\n\n\n<li>auditory\/visual hallucinations<\/li>\n\n\n\n<li>recent death of someone close<\/li>\n\n\n\n<li>a recent traumatic event such as a sexual assault, arrest of a loved one, or eviction<\/li>\n<\/ul>\n\n\n\n<p>Designated walk-in crisis hours on EWU school days are between 1PM-4PM, Monday-Friday. However, students in crisis are encouraged to reach out at any time within office hours. <em>Outside of office hours, please call the 24\/7 National Crisis Line at <strong>988<\/strong><\/em>.<\/p>\n\n\n\n<p><strong>If you or someone else is at immediate risk of serious injury or death, please call 911.<\/strong><\/p>\n\n\n\n<p>Students interested in a walk-in crisis appointment will need to complete the initial paperwork through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> or in <strong>Martin 225<\/strong> within office hours. Walk-in crisis appointments are scheduled based on need and severity, meaning some students may be seen ahead of others.<\/p>\n\n\n\n<p><em>Looking to connect immediately with a counselor without completing paperwork? EWU students who are 18+ can call the 24\/7 <a href=\"#BETTERMYND\"><span style=\"text-decoration: underline\">BetterMynd<\/span><\/a> Support Line at <strong>(844) 287-6963<\/strong>.<\/em><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-35dbdac3 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1118907a gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Biofeedback<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-f0121d10\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f0121d10\">\n\n<p>CWS offers biofeedback therapy to students as another tool for mental wellbeing. Biofeedback (\u201cfeedback from the body\u201d) is a form of therapy that brings awareness to how stress impacts the body. Instruments provide immediate information of your response to stress and anxiety and uses the information to help you learn how to modify your reactions.<\/p>\n\n\n\n<p>Clinicians teach various regulating techniques during biofeedback training. These include mindfulness meditation, progressive muscle relaxation, visualization, and breathing exercises. <em>As with any skill, the more you practice, the more you gain.<\/em><\/p>\n\n\n\n<p>Biofeedback has been shown to be helpful in reducing the negative effects of stress and improving mental clarity, self-regulation, and performance-based activities. It can help with a variety of conditions, including but not limited to stress, anxiety, headaches, muscle tension, and pain.<\/p>\n\n\n<div class=\"gb-container gb-container-80314840 gb-accordion\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-88334cd0 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-73ba130d gb-accordion__toggle\" id=\"gb-accordion-toggle-73ba130d\"><span class=\"gb-button-text\">Types of Biofeedback Offered<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-1821713b\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1821713b\">\n\n<p><strong>Thermal biofeedback<\/strong>&nbsp;measures the temperature of your hands with the aim of teaching you to voluntarily create a relaxed state. The more stressed we feel, the colder our extremities tend to get.<\/p>\n\n\n\n<p><strong>Surface Electromyography (sEMG)<\/strong>&nbsp;measures muscle tension and allows you to better influence the activation or relaxation of your muscles. It can be helpful in reducing tension headaches and muscle spasms.<\/p>\n\n\n\n<p><strong>Skin Conductance (SC)<\/strong>&nbsp;measures the sweat gland activity of the surface of the skin, which is sensitive to emotional and cognitive responses. It is useful for identifying stressors and learning to reduce their impact.<\/p>\n\n\n\n<p><strong>Respiratory Biofeedback<\/strong>&nbsp;involves the monitoring of breathing rates and patterns. It can assist you in learning to regulate your breathing.<\/p>\n\n\n\n<p><strong>Heart-Rate Variability (HRV)<\/strong>&nbsp;measures heart-beat intervals and provides feedback of heart rate patterns. It is helpful for increased self-regulation and the reduction of performance-related anxieties.<\/p>\n\n\n\n<p><strong>Interactive Mindfulness Meditation<\/strong>&nbsp;provides self-guided training options based on HRV biofeedback.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c7d5d654 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f72ae1e7 gb-accordion__toggle\" id=\"gb-accordion-toggle-f72ae1e7\"><span class=\"gb-button-text\">Cautions &amp; Contraindications<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-7c594439\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-7c594439\">\n\n<p>Biofeedback is considered safe but may not be appropriate for everyone. Those with a medical or mental health condition should check with their health care provider to determine the suitability of the program, prior to its use. Consultation is particularly recommended for the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>significant psychological disorders (e.g., acute psychotic illness, paranoia, severe OCD, or dissociation)<\/li>\n\n\n\n<li>acute, severe, or unstable medical illness<\/li>\n\n\n\n<li>neurological conditions (e.g., seizures) and\/or severe impairments of memory or attention<\/li>\n\n\n\n<li>irregularities of heart rhythm (e.g., atrial fibrillation, flutter, or intense clusters of premature atrial contractions)<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Interested in scheduling a Biofeedback appointment? Complete the initial paperwork through our <strong><a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a><\/strong> or in <strong>Martin 225<\/strong> within office hours. If you are a current client, please discuss your interest with your counselor at your next appointment.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-bac137ce gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ab02460e gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Referrals<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-d432da61\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d432da61\">\n\n<p>CWS offers referral appointments that students can access for a variety of reasons, including, but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Desire or need for long-term counseling<\/li>\n\n\n\n<li>Diagnosis\/assessment of mental health condition<\/li>\n\n\n\n<li>Specialized mental health care such as DBT or EMDR<\/li>\n\n\n\n<li>Ineligibility for CWS services<\/li>\n<\/ul>\n\n\n\n<p>Looking to schedule a referrals appointment? Complete the initial paperwork through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> or in <strong>Martin 225<\/strong> within office hours.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-69b39bf4 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e52e0021 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Let&#8217;s Talk Program<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-824265d8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-824265d8\">\n\n<p>CWS offers Let&#8217;s Talk as a low-barrier option for students to receive support, offering a confidential space for a brief informal conversation with a CWS counselor. Let&#8217;s Talk is offered in partnership with select offices on the Cheney campus. <strong>Stop by, no appointment required, for a 10-15 minute consultation<\/strong> &#8211; a counselor will listen to your concerns and provide support, perspective, and suggestions for resources. <\/p>\n\n\n<div class=\"gb-container gb-container-9012ae0e\">\n<div class=\"gb-container gb-container-055cbbd6\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-ewu-dark-gray-color has-text-color has-link-color wp-elements-d96ef6f328c5d258cff1dda5bef948df\"><strong>Current Let&#8217;s Talk Availability<\/strong><\/p>\n\n\n\n<p><strong>Veterans Resource Center<\/strong> &#8211; Tuesdays, 11AM-12PM, Showalter 122<\/p>\n\n\n\n<p><strong>JLR Multicultural Center<\/strong> &#8211; Thursdays, 11AM-12PM, PUB 329<\/p>\n\n\n\n<p><strong>Pride Center<\/strong> &#8211; Thursdays, 1PM-2PM, PUB 336<\/p>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<p>Let&#8217;s Talk is not intended as counseling or mental health treatment. If you are interested in counseling services, please see the tabs above.<\/p>\n\n\n\n<p><strong>Are you an EWU office interested in offering Let&#8217;s Talk?<\/strong> <a href=\"https:\/\/inside.ewu.edu\/bewell\/outreach-presentations-trainings\/\"><span style=\"text-decoration: underline\">Complete our Request Form.<\/span><\/a><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-52a51ebc gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-376e441b gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Group Counseling<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-dde81ad7\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dde81ad7\">\n\n<p>CWS offers group counseling as an opportunity to learn, share, and grow with others in a guided therapeutic environment. Unlike other services as CWS, there is no limit to group counseling sessions. Groups typically form at the start of each quarter and meet weekly for about 90 minutes. Most groups will require a brief pre-group interest appointment to review your counseling needs and group expectations.<\/p>\n\n\n<div class=\"gb-container gb-container-865266f5\">\n<div class=\"gb-container gb-container-7abfae31\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-ewu-dark-gray-color has-text-color has-link-color wp-elements-769893648e16927a34ea291c0a455e6d\"><strong>Current Group Counseling Availability<\/strong><\/p>\n\n\n\n<p>CWS does not currently have group counseling available.<\/p>\n\n\n\n<p>Please check back in Spring &#8217;26 for group offerings. <\/p>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<p class=\"has-ewu-dark-gray-color has-text-color has-link-color wp-elements-1b7208d4ef6ed98f383dbc2b5e071133\">Groups are offered and run based upon student interest.  If you are interested in group counseling, please contact our office at<strong> (509) 359-2366<\/strong> or stop by <strong>Martin 225 <\/strong>within office hours. <\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-445f203c set-scroll-margin-top gb-accordion__item\" id=\"FAQ\" data-transition=\"slide\">\n<div class=\"gb-container gb-container-80d10060 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\" role=\"button\" tabindex=\"0\">\n\n<h4 class=\"gb-headline gb-headline-e740cfaa\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M328 256c0 39.8-32.2 72-72 72s-72-32.2-72-72 32.2-72 72-72 72 32.2 72 72zm104-72c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72zm-352 0c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\"><strong>FAQs<\/strong><\/span><\/h4>\n\n<\/div>\n\n<div id=\"gb-accordion-content-1396eacb\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1396eacb\">\n<div class=\"gb-container gb-container-ed547bd3 gb-accordion\" id=\"OUTREACH-PRESENTATIONS-&amp;-TRAINING\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-ddeb7a72 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f7d5ad60 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Who is eligible for counseling services through CWS?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-be80f6e4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-be80f6e4\">\n\n<p id=\"eligible\">CWS counseling services are funded through the <span style=\"text-decoration: underline\"><a href=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/cost-of-attendance\/\" data-type=\"link\" data-id=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/cost-of-attendance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Comprehensive Health &amp; Wellness Fee<\/a><\/span> and therefore only available to EWU students who pay this fee. These are typically students who are <strong>registered for 6+ credits AND live within 50 miles<\/strong> of the Cheney\/Spokane campus. All Running Start students also have access to CWS counseling services. <br><br>Students in fully online programs, accelerated online programs, and part-time programs are typically not eligible. Students in EWU Bellevue programs can access <a href=\"https:\/\/www.bellevuecollege.edu\/counseling\/\" data-type=\"link\" data-id=\"https:\/\/www.bellevuecollege.edu\/counseling\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Bellevue College counseling services<\/span><\/a>.<\/p>\n\n\n\n<p>Students who are ineligible for services can access a referrals appointment to help connect with a community provider.  <\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a7ebde30 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-85442a03 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">How do I make an appointment?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-84db0cd1\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-84db0cd1\">\n\n<p>Similar to other healthcare facilities, the first step to accessing CWS counseling services is completing some initial paperwork. You can complete this on your own through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" data-type=\"link\" data-id=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> or stop by our office in <strong>Martin 225<\/strong>.<\/p>\n\n\n\n<p>We ask all new clients and clients who have not been seen in 3+ months to complete paperwork. <strong>See below for which forms to complete.<\/strong><\/p>\n\n\n<div class=\"gb-container gb-container-e4ec7836\">\n\n<div class=\"wp-block-group is-content-justification-center is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex\"><div class=\"gb-container gb-container-adcdbcfd\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-6 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center\"><strong><span style=\"text-decoration: underline\">New Clients<\/span><\/strong><\/p>\n\n\n\n<p>1. Informed Consent<br>2. Student Schedule<br>3. New Client Information<\/p>\n<\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-37b0d289\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-7 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center\"><strong><span style=\"text-decoration: underline\">Returning Clients<\/span><\/strong><\/p>\n\n\n\n<p>1. Informed Consent <em>(if available)<\/em><br>2. Student Schedule<br>4. Returning Client Information<\/p>\n<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\n<p>Once paperwork is complete, a CWS staff member will reach out regarding scheduling and provide information about your appointment. If you have any questions regarding this process, please reach out to us at <strong>(509) 359-2366<\/strong>. <\/p>\n\n\n\n<p><em>Please note, paperwork is only processed during CWS office hours. If you are in a mental health crisis outside of office hours, please call <strong>988<\/strong>.<\/em><\/p>\n\n\n\n<p>If you are already established with CWS and regularly seeing a counselor for ongoing appointments, contact us at <strong>(509) 359-2366<\/strong> or secure message us through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a> for scheduling.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1367a115 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-18518a55 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">What if I&#8217;m late, no-show, or need to reschedule my appointment?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-64c9d247\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-64c9d247\">\n\n<p>Late arrivals, no-shows, and late cancellations\/reschedules impact CWS&#8217;s ability to provide timely services to other students. As such, we ask that students <strong>arrive on time<\/strong> for their appointment and <strong>notify CWS as soon as possible<\/strong> if needing to cancel or reschedule. When able, we ask students to contact us <strong>at least one day prior<\/strong>. <\/p>\n\n\n\n<p>Appointments are <strong>marked as a no-show when a student has not arrived within 10 minutes<\/strong> of their scheduled time. Consistent no-shows and late cancellations may result in being placed back on the waitlist.  <\/p>\n\n\n\n<p>If a student no-shows an appointment, it is the student&#8217;s responsibility to contact CWS to reschedule. <\/p>\n\n\n\n<p>To cancel or reschedule an appointment, please call us at <strong>(509) 359-2366<\/strong>, stop by <strong>Martin 225<\/strong>, or secure message us through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3c7d2586 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-37081c39 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Are services available on the Spokane campus? <\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-98471775\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-98471775\">\n\n<p>CWS has limited availability for ongoing individual counseling appointments at the <a href=\"https:\/\/www.ewu.edu\/catalyst\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Catalyst Building<\/span><\/a> in Spokane.<\/p>\n\n\n\n<p>Students interested in appointments at the Catalyst building will first need to complete paperwork through our <a href=\"https:\/\/ewu.medicatconnect.com\/\" data-type=\"link\" data-id=\"https:\/\/ewu.medicatconnect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Client Portal<\/span><\/a>. Once paperwork is completed, a CWS staff member will reach out regarding scheduling and provide more information such as office location. <em>Please note, paperwork is only processed during CWS office hours.<\/em><\/p>\n\n\n\n<p>Our Catalyst office does not have a reception area; please reach out to our main office at <strong>(509) 359-2366<\/strong> or in <strong>Martin 225<\/strong> on the Cheney campus for general assistance, scheduling, or questions. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ebd44d8e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-fdde548c gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Do I have to pay for counseling services? Do I need insurance?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-23afcc4e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-23afcc4e\">\n\n<p>CWS counseling services are funded through the <a href=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/cost-of-attendance\/\" data-type=\"link\" data-id=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/cost-of-attendance\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Comprehensive Health &amp; Wellness Fee<\/span><\/a> and there is no additional cost when accessing services. We do not ask for insurance information or payment of any kind for our services.<\/p>\n\n\n\n<p><em>We may ask for a copy of your insurance for referral purposes only.<\/em><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-29f6eb33 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-289f7df3 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Is my appointment confidential?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-82bf531f\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-82bf531f\">\n\n<p><strong>Yes.<\/strong> Confidentiality is a integral part of the therapeutic process and strictly safeguarded by counseling staff. Your private information is protected by state law and professional ethical standards.<\/p>\n\n\n\n<p>Without your written permission, we cannot share your information or confirm if you are\/aren&#8217;t a client. Your counseling records <strong><em>are not<\/em><\/strong> part of your academic record, and a student&#8217;s <strong>parent(s) or guardian(s) cannot access them<\/strong> without written consent.<\/p>\n\n\n\n<p><strong>There are a few specific exceptions when counselors are <em>legally required<\/em> to share information<\/strong>, such as if there is a risk of serious harm to you or someone else, suspected abuse of a child or vulnerable adult, or a court order. Your counselor will review these with you during your first appointment.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-49f2d80b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f39a7819 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">How many sessions can I have with CWS? Is there a limit?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-24ded1e6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-24ded1e6\">\n\n<p>Like most university counseling centers, CWS ongoing counseling services are offered on a <strong>short-term basis<\/strong>. As the needs and situations of students differ, the amount of sessions a student receives is determined on a case-by-case basis.<\/p>\n\n\n\n<p>Students who need or desire longer term therapy can be provided with a referral appointment to help find a community counselor. Students are welcome to use CWS services as they transition to longer term care in the community.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-cee66a15 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-305fbc34 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">What can I do if I need help outside of CWS hours?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-d19415da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d19415da\">\n<div class=\"gb-container gb-container-bbc60cda\">\n\n<p><strong>If you are&#8230;<\/strong><\/p>\n\n\n<div class=\"gb-container gb-container-6e5bd2a2\">\n\n<ul class=\"wp-block-list\">\n<li>Experiencing a <strong>life-threatening emergency<\/strong>, please call <strong>911<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experiencing a <strong>mental health crisis<\/strong>, please call <strong>988<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In need of <strong>immediate mental health support<\/strong>, you can all the 24\/7 BetterMynd support line at <strong>(844) 287-6963<\/strong> <em>(Must be 18+ and an EWU student)<\/em>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Looking for <strong>ongoing services outside of CWS hours<\/strong>, such as evenings and weekends, you can access <a href=\"#BETTERMYND\"><span style=\"text-decoration: underline\">BetterMynd<\/span><\/a> for ongoing telehealth appointments <em>(Must be 18+ and eligible for CWS services)<\/em>.<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-88079bf2 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-abc323b3 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">I&#8217;m concerned about a student, friend, or roommate &#8211; what resources are there?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-df016173\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-df016173\">\n\n<p>If you are concerned about a student and they are not willing to seek help on their own, the university provides resources to help connect the student with support. <\/p>\n\n\n\n<p>CWS is able to provide consultation to those concerned about a student, including staff\/faculty, family members, community members, and other students. During consultation, you will be able to discuss your concerns with a CWS counselor and receive guidance and resources for the student in need. If you are interested in scheduling a consultation, please call us at <strong>(509) 359-2366. <\/strong><\/p>\n\n\n\n<p>If you would like EWU to reach out directly to a student to provide support, please complete the <a href=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" data-type=\"link\" data-id=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline\"><strong>ICAR<\/strong><\/span><\/a><span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" data-type=\"link\" data-id=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" target=\"_blank\" rel=\"noreferrer noopener\">E<\/a><\/strong><\/span><a href=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" data-type=\"link\" data-id=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline\"><strong> Form<\/strong><\/span><\/a> provided by <a href=\"https:\/\/inside.ewu.edu\/sass\/\" data-type=\"link\" data-id=\"https:\/\/inside.ewu.edu\/sass\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Student Accommodations and Support Services<\/span><\/a>. Students can also complete the <a href=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=4\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Student Intake Form<\/span><\/a> to request support for themselves.<\/p>\n\n\n\n<p><strong>If a student is an immediate risk to themselves or others, please call 911.<\/strong><em> <\/em><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d6377694 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-8c1d2837 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Can I make an appointment for someone else? Can CWS reach out to a student?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-87f666cd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-87f666cd\">\n\n<p>Like other healthcare facilities,&nbsp;<strong>appointments at Counseling and Wellness Services must be initiated and made by the student seeking services.<\/strong> CWS does not reach out to students unless they have first initiated contact. <\/p>\n\n\n\n<p>If you are a concerned friend\/roommate, family member, faculty\/staff, or community member and would like to alert EWU of a student in need, please complete the<strong> <a href=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" data-type=\"link\" data-id=\"https:\/\/cm.maxient.com\/reportingform.php?EasternWashingtonUniv&amp;layout_id=100\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">ICARE Form<\/span><\/a><\/strong> provided by <a href=\"https:\/\/inside.ewu.edu\/sass\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Student Accommodations and Support Services<\/span><\/a>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-bd5e9bc8 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e4c69e71 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Can CWS provide a letter for withdrawal, satisfactory academic progress (SAP) appeal or something similar? <\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-9c7c78f1\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9c7c78f1\">\n\n<p>Providing supporting documentation is a service that best occurs within the context of an ongoing therapeutic relationship.<\/p>\n\n\n\n<p><strong>If you have never been seen at the counseling center, or if your engagement with the center has been very limited, it is unlikely that we will be able to provide you with a letter of support.<\/strong><\/p>\n\n\n\n<p>While our counselors remain supportive of students\u2019 academic efforts, they generally cannot confirm difficulties or issues about which they have no prior information or knowledge.<\/p>\n\n\n\n<p><strong>However, there are times such letters can be written<\/strong> &#8211; it will depend upon the nature of the letter you are requesting, the time frame of which it\u2019s requested, the concerns relevant to the letter, the degree to which a student has been engaged with the counseling center, and the counselor\u2019s professional judgement.<\/p>\n\n\n<div class=\"gb-container gb-container-820e9d04\">\n<div class=\"gb-container gb-container-79316356\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-9 wp-block-group-is-layout-flex\">\n<p class=\"gb-headline gb-headline-cf68c253 gb-headline-text\">Helpful Links<\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/inside.ewu.edu\/records-and-registration-forms\/exceptional-circumstance-withdrawal\/\" data-type=\"link\" data-id=\"https:\/\/inside.ewu.edu\/records-and-registration-forms\/exceptional-circumstance-withdrawal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exceptional Circumstance Withdrawal<\/a><\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/award-information-and-policies\/#sap-appeals\" data-type=\"link\" data-id=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/award-information-and-policies\/#sap-appeals\" target=\"_blank\" rel=\"noreferrer noopener\">Satisfactory Academic Progress (SAP) Appeal<\/a><\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/inside.ewu.edu\/advising\/\" target=\"_blank\" rel=\"noreferrer noopener\">Center for Academic Advising and Retention (CAAR)<\/a><\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/\" target=\"_blank\" rel=\"noreferrer noopener\">Financial Aid &amp; Scholarships Office<\/a><\/p>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f72b570c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-89349aaa gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Can CWS provide an Emotional Support Animal (ESA) letter for my cat, dog, or other animal?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-7935c428\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-7935c428\">\n\n<p>CWS <strong>does not<\/strong> provide ESA letters or documentation. We typically recommend students connect with their primary care provider regarding this request. Additionally, your insurance provider may be able to provide referrals.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n\n<section class=\"gb-container gb-container-333744e4 set-scroll-margin-top\" id=\"BETTERMYND\">\n<div class=\"gb-container gb-container-fa937293\">\n<div class=\"gb-container gb-container-c3b66ad1 slide-left-hover-effect\" aria-hidden=\"true\">\n\n<div class=\"gb-headline gb-headline-83261b52 gb-headline-text .sub-menu-slashes\">\/\/ \/\/\/<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-28661174 gb-headline-text\">Bettermynd<\/div>\n\n<\/div>\n\n\n<a class=\"gb-button gb-button-e754352d\" href=\"#TOPICS\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span><span class=\"gb-button-text\">Topics<\/span><\/a>\n\n<\/div>\n\n\n<h3 class=\"wp-block-heading slide-left-hover-effect has-ewu-red-color has-text-color has-link-color wp-elements-fe37f35b6531f7e93bd5525ad834adcd\"><strong>BetterMynd<\/strong><\/h3>\n\n\n\n<p>EWU has partnered with&nbsp;<a href=\"https:\/\/www.bettermynd.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline\">BetterMynd<\/span><\/strong><\/a>&nbsp;to offer students another avenue to access online therapy and provide an easy and flexible way to connect with a counselor. BetterMynd is a great option for students whose scheduling needs cannot be accommodated by our CWS Counseling Office. Students must still meet eligibility requirements to access BetterMynd (see FAQ below).<\/p>\n\n\n\n<a class=\"gb-button gb-button-f793892a\" href=\"https:\/\/login.bettermynd.com\/realms\/BetterMynd\/protocol\/openid-connect\/registrations?client_id=bettermynd-web&amp;redirect_uri=https%3A%2F%2Fapp.bettermynd.com&amp;state=d0f349ef-0be3-41b7-aa2a-0230fd2e2abf&amp;response_mode=fragment&amp;response_type=code&amp;scope=openid&amp;nonce=5c262f31-2c35-4302-8740-8910841cbd0c\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"gb-button-text\"><strong>Sign Up For BetterMynd<\/strong><\/span><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span><\/a>\n\n\n\n<h4 class=\"wp-block-heading has-ewu-red-color has-text-color has-link-color wp-elements-ee68fa2a17cda0d312e26ce2332d1ad0\">Why Online Therapy with BetterMynd?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalized Care:<\/strong>&nbsp;Choose from a diverse network of licensed therapists, ensuring you find someone who truly understands you.<\/li>\n\n\n\n<li><strong>Convenient &amp; Flexible:<\/strong>&nbsp;Access therapy sessions from the comfort of your dorm, apartment, or wherever you feel most at ease\u2014no commute required.<\/li>\n\n\n\n<li><strong>Confidential &amp; Safe:<\/strong>&nbsp;Your privacy is our top priority. BetterMynd provides a secure platform where your conversations are confidential and protected.<\/li>\n\n\n\n<li><strong>Discreet &amp; Judgment-Free:<\/strong>&nbsp;Whether you\u2019re new to therapy or have experience, online therapy offers a discreet space to explore your thoughts and feelings.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-ewu-red-color has-text-color has-link-color wp-elements-2f98eb00bc795bf4e16f33970e79d875\">How Does It Work?<\/h4>\n\n\n\n<p>Getting started is easy. Just log in, browse through our list of counselors, and choose someone who feels like the right fit for you. These roughly 50-minute live video sessions are available during the day, at night, and on weekends, so you can schedule them around your busy college life, making it simple to prioritize your mental health without sacrificing your studies or social life.<\/p>\n\n\n<div class=\"gb-container gb-container-19ad7f2e\">\n<div class=\"gb-container gb-container-e13f9089 gb-accordion\" id=\"gb-accordion-content-2048951e\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-72c11f56 gb-accordion__item gb-accordion__item-open\" data-transition=\"slide\">\n<div class=\"gb-container gb-container-1c6663ba gb-accordion__toggle gb-block-is-current\" id=\"gb-accordion-content-be80f6e4\" role=\"button\" tabindex=\"0\">\n\n<h4 class=\"gb-headline gb-headline-d5c93920\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M328 256c0 39.8-32.2 72-72 72s-72-32.2-72-72 32.2-72 72-72 72 32.2 72 72zm104-72c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72zm-352 0c-39.8 0-72 32.2-72 72s32.2 72 72 72 72-32.2 72-72-32.2-72-72-72z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\"><strong>BetterMynd FAQs<\/strong><\/span><\/h4>\n\n<\/div>\n\n<div id=\"gb-accordion-content-d06ac289\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d06ac289\">\n<div class=\"gb-container gb-container-5b191b01 gb-accordion\" id=\"gb-accordion-content-2048951e\" data-accordion-multiple-open>\n<div class=\"gb-container gb-container-a1d58537 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-c0b8f1c0 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Who is eligible to use BetterMynd?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-b0dcc25d\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b0dcc25d\">\n\n<p>Like our in-office counseling services, BetterMynd is available to students who pay the <a href=\"https:\/\/www.ewu.edu\/apply\/financial-aid-scholarships-office\/cost-of-attendance\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">Comprehensive Health and Wellness Fee<\/span><\/a>. This typically applies to students who are <strong>taking 6+ credits AND live within 50 miles<\/strong> of the Cheney\/Spokane campus.<\/p>\n\n\n\n<p>Due to BetterMynd policy, you must also be 18 years of age or older to use BetterMynd. Students under 18 are still welcome to use&nbsp;CWS services&nbsp;through our main counseling center.<\/p>\n\n\n\n<p>Students who are otherwise eligible have access over breaks, including summer, so long as the student will return to EWU the following quarter\/semester.<\/p>\n\n\n\n<p>If you believe you are eligible but you are not able to access BetterMynd, please contact our office at <a href=\"mailto:cws@ewu.edu\"><span style=\"text-decoration: underline\"><strong>cws@ewu.edu<\/strong><\/span><\/a> or <strong>(509) 359-2366<\/strong>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-fc4aed3f gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-48df2544 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">How do I register for BetterMynd?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-7da6c734\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-7da6c734\">\n\n<p>To register for BetterMynd,&nbsp;<a href=\"https:\/\/login.bettermynd.com\/realms\/BetterMynd\/protocol\/openid-connect\/registrations?client_id=bettermynd-web&amp;redirect_uri=https%3A%2F%2Fapp.bettermynd.com&amp;state=d0f349ef-0be3-41b7-aa2a-0230fd2e2abf&amp;response_mode=fragment&amp;response_type=code&amp;scope=openid&amp;nonce=5c262f31-2c35-4302-8740-8910841cbd0c\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline\">click here<\/span><\/a>&nbsp;and use your EWU email to register.<\/p>\n\n\n\n<p>After registration you will go through the terms &amp; conditions, complete a brief intake survey, and then be directed to your dashboard to view available counselors and schedule your first appointment.<\/p>\n\n\n\n<p><span style=\"text-decoration: underline\"><a href=\"https:\/\/inside.ewu.edu\/bewell\/wp-content\/uploads\/sites\/510\/2026\/05\/What-to-Expect-at-Your-First-Counseling-Session-1-3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">What to Expect at your First Counseling Session (PDF)<\/a><\/span><\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-5c89a957 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-eef94f9c gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">How many sessions can I use?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-cb9a9167\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-cb9a9167\">\n\n<p>BetterMynd, like CWS counseling services, is intended to serve as short-term counseling. We encourage students looking for long-term services to connect with community providers. Our office is happy to assist any student with&nbsp;<span style=\"text-decoration: underline\"><a href=\"#COUNSELING\">referrals<\/a><\/span><a href=\"https:\/\/inside.ewu.edu\/bewell\/services\/\">.<\/a><\/p>\n\n\n\n<p>Students will automatically receive 8 \u201ccredits\u201d that can be used for 50-minute sessions with a counselor. No shows will count toward this credit limit.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-42480038 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-eb030cef gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Does BetterMynd provide walk-in\/crisis services?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-d919e434\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d919e434\">\n\n<p>EWU students who are 18+ can call the 24\/7 BetterMynd support line at <strong>(844) 287-6963<\/strong> to access immediate mental health support over the phone, including those in crisis.<\/p>\n\n\n\n<p>BetterMynd is not able to provide full walk-in\/crisis appointments. Please refer to <a href=\"#COUNSELING\" data-type=\"link\" data-id=\"https:\/\/inside.ewu.edu\/sa-sandbox\/counseling\/#INDIVIDUAL-COUNSELING\"><span style=\"text-decoration: underline\">CWS counseling services<\/span><\/a>&nbsp;if you are need of a walk-in crisis appointment.<\/p>\n\n\n\n<p>The 24\/7 National Crisis Line is also available at&nbsp;<strong>988<\/strong>.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c3f38b08 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-20800808 gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Can I use BetterMynd when I am out of state, such as during breaks?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-d197e3f0\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-d197e3f0\">\n\n<p>Unlike CWS counseling services, BetterMynd partners with a wide variety of counselors who can serve students outside of WA State. Refer to BetterMynd for specific availability.<\/p>\n\n\n\n<p>Students must still meet eligibility requirements referenced above.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ee304e58 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-69e3deed gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">Can I use BetterMynd and CWS counseling services at the same time?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-47738f87\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-47738f87\">\n\n<p>We ask that you only utilize one of these services at a time. Students are welcome to switch from CWS services to BetterMynd or vice versa depending on your needs.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-683b860c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-f0b8eb4d gb-accordion__toggle\" id=\"gb-accordion-content-be80f6e4\"><span class=\"gb-button-text\">BetterMynd the same as BetterHelp?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-8363df3b\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8363df3b\">\n\n<p>BetterMynd is <strong>not<\/strong> associated with BetterHelp.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p><em>BetterMynd is a third-party platform with separate processes and policies that may differ from the CWS office. If you have any questions about these services, please reach out to BetterMynd at&nbsp;<span style=\"text-decoration: underline\"><a href=\"mailto:support@bettermynd.com\">support@bettermynd.com<\/a><\/span><\/em><\/p>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>EWU Counseling Services Counseling and Wellness Services (CWS) offers a variety of&nbsp;short-term mental health counseling services for EWU students, including both in-person and telehealth&nbsp;options. Our offerings include individual counseling, walk-in crisis sessions, one-time single sessions, biofeedback services and consultation services for both students and staff\/faculty. Please Note \u2013 Not all EWU students are eligible for &#8230; <a title=\"Counseling\" class=\"read-more\" href=\"https:\/\/inside.ewu.edu\/bewell\/counseling\/\" aria-label=\"Read more about Counseling\">Read more<\/a><\/p>\n","protected":false},"author":47129,"featured_media":37043,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpo365_audiences":[],"wpo365_private":false,"footnotes":""},"class_list":["post-42503","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/42503"}],"collection":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/users\/47129"}],"replies":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/comments?post=42503"}],"version-history":[{"count":16,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/42503\/revisions"}],"predecessor-version":[{"id":42927,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/pages\/42503\/revisions\/42927"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/media\/37043"}],"wp:attachment":[{"href":"https:\/\/inside.ewu.edu\/bewell\/wp-json\/wp\/v2\/media?parent=42503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}